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International Journal of Health Care Quality Assurance


Volume 17 Issue 6

Published: 2004 | Start Page: 294


Guest Editor(s): Dr Kristina L Guo
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Articles

Articles
Article No: Article Information:
841221 Analysis of the forms, functions and facilitation of social support in one English county: a way for professionals to improve the quality of health care
Derek Milne, Andrea McAnaney, Ben Pollinger, Katie Bateman, Emma Fewster (pp. 294-301)
Keywords: Community care, England, Health services, Quality improvement, Social care
ArticleType: Research paper
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841222 A new tool for measurement of process-based performance of multispecialty tertiary care hospitals
Seetharaman Hariharan, Prasanta K. Dey, Harley S.L. Moseley, Areti Y. Kumar, Jagathi Gora (pp. 302-312)
Keywords: Analytical hierarchy process, Barbados, Customer services quality, Hospitals, India, Performance measurement (quality)
ArticleType: Case study
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841223 Nursing work environment and quality of care: differences between units at the same hospital
Jane McCusker, Nandini Dendukuri, Linda Cardinal, Johanne Laplante, Linda Bambonye (pp. 313-322)
Keywords: Canada, Hospitals, Institutional care, Nursing, Quality
ArticleType: Case study
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841224 Quality management in health care: a 20-year journey
Ulises Ruiz, Jose Simon (pp. 323-333)
Keywords: Patient care, Quality management, Safety, Spain
ArticleType: Case study
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841225 Quality improvement techniques to improve patient satisfaction
E. Joseph Torres, Kristina L. Guo (pp. 334-338)
Keywords: Customer satisfaction, Patients, Quality improvement
ArticleType: Research paper
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841226 Identification of seniors at risk: process evaluation of a screening and referral program for patients aged =75 in a community hospital emergency department
Rebecca N. Warburton, Belinda Parke, Wynona Church, Jane McCusker (pp. 339-348)
Keywords: Canada, Elderly people, Emergency services, Hospitals, Patient care, Quality improvement
ArticleType: Case study
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841227 Completing the circle: from PD to PDSA
Paul Walley, Ben Gowland (pp. 349-358)
Keywords: Continuous improvement, Employees, Health services, Team working, United Kingdom
ArticleType: Research paper
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Guest editorial

Guest editorial
Item No: Item Information
1472017 Guest editorial
Journal: International Journal of Health Care Quality Assurance
Vol : 17 Issue: 6
Author(s): Kristina L. Guo
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Call for papers

Call for papers
Item No: Item Information
1472018 Call for papers
Journal: International Journal of Health Care Quality Assurance
Vol : 17 Issue: 6
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