| 841221 |
Analysis of the forms, functions and facilitation of social support in one English county: a way for professionals to improve the quality of health care
Derek Milne, Andrea McAnaney, Ben Pollinger, Katie Bateman, Emma Fewster
(pp. 294-301)
Keywords:
Community care,
England,
Health services,
Quality improvement,
Social care
ArticleType: Research paper
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(94 KB)
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| 841222 |
A new tool for measurement of process-based performance of multispecialty tertiary care hospitals
Seetharaman Hariharan, Prasanta K. Dey, Harley S.L. Moseley, Areti Y. Kumar, Jagathi Gora
(pp. 302-312)
Keywords:
Analytical hierarchy process,
Barbados,
Customer services quality,
Hospitals,
India,
Performance measurement (quality)
ArticleType: Case study
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(327 KB)
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| 841223 |
Nursing work environment and quality of care: differences between units at the same hospital
Jane McCusker, Nandini Dendukuri, Linda Cardinal, Johanne Laplante, Linda Bambonye
(pp. 313-322)
Keywords:
Canada,
Hospitals,
Institutional care,
Nursing,
Quality
ArticleType: Case study
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(154 KB)
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| 841224 |
Quality management in health care: a 20-year journey
Ulises Ruiz, Jose Simon
(pp. 323-333)
Keywords:
Patient care,
Quality management,
Safety,
Spain
ArticleType: Case study
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(102 KB)
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| 841225 |
Quality improvement techniques to improve patient satisfaction
E. Joseph Torres, Kristina L. Guo
(pp. 334-338)
Keywords:
Customer satisfaction,
Patients,
Quality improvement
ArticleType: Research paper
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(56 KB)
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| 841226 |
Identification of seniors at risk: process evaluation of a screening and referral program for patients aged =75 in a community hospital emergency department
Rebecca N. Warburton, Belinda Parke, Wynona Church, Jane McCusker
(pp. 339-348)
Keywords:
Canada,
Elderly people,
Emergency services,
Hospitals,
Patient care,
Quality improvement
ArticleType: Case study
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(187 KB)
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| 841227 |
Completing the circle: from PD to PDSA
Paul Walley, Ben Gowland
(pp. 349-358)
Keywords:
Continuous improvement,
Employees,
Health services,
Team working,
United Kingdom
ArticleType: Research paper
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(115 KB)
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