| 839612 |
The US accreditation system and the CRE’s quality audits - a comparative study
Alberto M.S.C. Amaral
(pp. 184-196)
Keywords:
Assessment,
Europe,
Improvement,
Quality audit,
Universities,
USA
ArticleType: General review
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(113 KB)
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| 839613 |
Measuring customer satisfaction in higher education
Susan Aldridge, Jennifer Rowley
(pp. 197-204)
Keywords:
Customer satisfaction,
Evaluation,
Methodology,
Questionnaires,
Service,
Students
ArticleType: Research paper
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(71 KB)
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| 839614 |
Assessing the assessors: a comparative study
Bjørn Stensaker
(pp. 205-211)
Keywords:
Assessment,
Decision making,
Norway,
Quality
ArticleType: General review
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(66 KB)
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| 839615 |
Quantifiable feedback: can it really measure quality?
Keyth E. Richardson
(pp. 212-219)
Keywords:
Feedback,
Improvement,
Questionnaires,
Students
ArticleType: Case study
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(74 KB)
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| 839616 |
Understanding standards-based quality assurance: part II - nuts and bolts of the “Dearing“ policy framework
Norman Jackson
(pp. 220-231)
Keywords:
Higher education,
Policy,
Quality assurance,
United Kingdom
ArticleType: General review
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(114 KB)
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