| 843110 |
Benchmarking knowledge management in a public organisation in Malaysia
Syed Omar Sharifuddin bin Syed-Ikhsan, Fytton Rowland
(pp. 238-266)
Keywords:
Knowledge management,
Malaysia,
Public administration sector
ArticleType: Case study
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(392 KB)
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| 843111 |
Industry-specific cycles and companies' financial performance comparison using self-organizing maps
Aapo Länsiluoto, Tomas Eklund, Barbro Back, Hannu Vanharanta, Ari Visa
(pp. 267-286)
Keywords:
Corporate governance,
Financial performance,
Industrial performance,
Neural nets,
Paper industry
ArticleType: General review
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(1107 KB)
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| 843112 |
Benchmarking design-build procurement systems in construction
Edmond W.M. Lam, Albert P.C. Chan, Daniel W.M. Chan
(pp. 287-302)
Keywords:
Benchmarking,
Construction operations,
Critical success factors,
Design,
Project management
ArticleType: Conceptual Paper
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(236 KB)
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| 843113 |
Cost income ratio benchmarking in banking: a case study
Kurt Hess, Graham Francis
(pp. 303-319)
Keywords:
Banks,
Benchmarking,
Financial services,
Performance measurement (quality),
Retail management
ArticleType: Case study
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(303 KB)
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| 843114 |
Benchmarking the port services: a customer oriented proposal
Manuel Cuadrado, Marta Frasquet, Amparo Cervera
(pp. 320-330)
Keywords:
Benchmarking,
Customers,
Harbours,
Ships,
Strategic management
ArticleType: Conceptual Paper
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(332 KB)
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