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Benchmarking: An International Journal


Volume 11 Issue 6

Published: 2004 | Start Page: 559


Special Issue: Benchmarking in the knowledge era
Guest Editor(s): Dr. Giovanni Schiuma and Dr. Yasar Jarrar
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Articles

Articles
Article No: Article Information:
843125 Measuring and benchmarking intellectual capital
Bernard Marr (pp. 559-570)
Keywords: Benchmarking, Epistemology, Intangible assets, Intellectual capital, Knowledge management, Performance measures
ArticleType: Case study
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843126 Benchmarking intangible assets: enhancing teamwork performance using self-assessment
Pavel Castka, Christopher J. Bamber, John M. Sharp (pp. 571-583)
Keywords: Benchmarking, Intangible assets, Self assessment, Team working
ArticleType: Conceptual Paper
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843127 Organization and technology in knowledge transfer
V. Albino, A.C. Garavelli, M. Gorgoglione (pp. 584-600)
Keywords: Communication technologies, Knowledge management, Knowledge organizations, Training
ArticleType: Conceptual Paper
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843128 Benchmarking the role-modification process for successful knowledge transfer
Samuel H.N. Leung, Joseph W.K. Chan, W.B. Lee (pp. 601-609)
Keywords: Benchmarking, Knowledge management, Team working
ArticleType: Research paper
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843129 Innovation or imitation?: Benchmarking: a knowledge-management process to innovate services
Silvia Massa, Stefania Testa (pp. 610-620)
Keywords: Benchmarking, Innovation, Knowledge management
ArticleType: Research paper
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843130 Benchmarking and learning organizations: ranking methods to identify “best in class”
Domenico Laise (pp. 621-630)
Keywords: Benchmarking, Learning organizations, Research methods
ArticleType: Research Paper
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Guest editorial

Benchmarking knowledge for value creation
Item No: Item Information
1485863 Benchmarking knowledge for value creation
Journal: Benchmarking: An International Journal
Vol : 11 Issue: 6
Special Issue: Benchmarking in the knowledge era
Author(s): Giovanni Schiuma
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Call for papers

Special issue on benchmarking and partnerships
Item No: Item Information
1485864 Special issue on benchmarking and partnerships
Journal: Benchmarking: An International Journal
Vol : 11 Issue: 6
Special Issue: Benchmarking in the knowledge era
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Literati Club

Awards for Excellence
Item No: Item Information
1485865 Awards for Excellence
Journal: Benchmarking: An International Journal
Vol : 11 Issue: 6
Special Issue: Benchmarking in the knowledge era
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Note from the publisher

Note from the publisher
Item No: Item Information
1485866 Note from the publisher
Journal: Benchmarking: An International Journal
Vol : 11 Issue: 6
Special Issue: Benchmarking in the knowledge era
Author(s): Rebecca Marsh
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Conference report

TQM Best Practices: 9-ICIT
Item No: Item Information
1485867 TQM Best Practices: 9-ICIT
Journal: Benchmarking: An International Journal
Vol : 11 Issue: 6
Special Issue: Benchmarking in the knowledge era
Author(s): Ebrahim Soltani
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Book review

Destination Benchmarking: Concepts, Practices and Operations
Item No: Item Information
1485868 Destination Benchmarking: Concepts, Practices and Operations
Journal: Benchmarking: An International Journal
Vol : 11 Issue: 6
Special Issue: Benchmarking in the knowledge era
Author(s): Jeffrey W. Alstete
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