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Business Process Management Journal

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Articles

Articles

Article No:	Article Information:
843501	Setting up a quality costing system: An evaluation of the key issues B.G. Dale, G.M. Wan (pp. 104-116) Keywords: Costing, Drinks industry, Food industry, Methods, Quality ArticleType: Research paper View HTML | View PDF (316 KB) | Reprints & Permissions
843502	Perspectives on the American quality movement John Dory, Lewis Schier (pp. 117-139) Keywords: Barriers, Benefits, Implementation, Strategy, TQM, USA ArticleType: Literature review View HTML | View PDF (116 KB) | Reprints & Permissions
1455206	TQM strategies in a developing economy: Empirical evidence from Nigerian companies Linus Osuagwu (pp. 140-160) Keywords: Customer satisfaction, Environmental impact assessment, Performance measurement, Strategy, TQM ArticleType: Research paper View HTML | View PDF (105 KB) | Reprints & Permissions
843503	Matching process choice and uncertainty: Modeling quality management Robert T. Jones, Chuck Ryan (pp. 161-168) Keywords: Contingency theory, Organization theory, Process, Quality management, Uncertainty ArticleType: Research paper View HTML | View PDF (103 KB) | Reprints & Permissions
843504	An integrated information system for quality management Alireza Lari (pp. 169-182) Keywords: Decision-support systems, Information, ISO 9000, Management, Process management, Quality assurance ArticleType: Research paper View HTML | View PDF (429 KB) | Reprints & Permissions

Editorial

Revisiting total quality management

Item No:	Item Information
1485995	Revisiting total quality management Journal: Business Process Management Journal Vol : 8 Issue: 2 Author(s): Majed Al-Mashari View HTML