| 843512 |
Process improvement in facilities management: the SPICE approach
Dilanthi Amaratunga, Marjan Sarshar, David Baldry
(pp. 318-337)
Keywords:
Facilities management,
Improvement,
Process efficiency
ArticleType: Research paper
View HTML
|
View PDF
(192 KB)
| Reprints & Permissions
|
| 843513 |
Managing processes through teamwork
Kepa Mendibil Telleria, Derek Little, Jill MacBryde
(pp. 338-350)
Keywords:
BPR,
Case studies,
Management,
Performance management,
Teams
ArticleType: Research paper
View HTML
|
View PDF
(241 KB)
| Reprints & Permissions
|
| 843514 |
Business process reengineering and performance improvement: The case of Chase Manhattan Bank
Namchul Shin, Donald F. Jemella
(pp. 351-363)
Keywords:
BPR,
Improvement,
Information technology,
Performance
ArticleType: Case study
View HTML
|
View PDF
(242 KB)
| Reprints & Permissions
|
| 843515 |
Business process management: public sector implications
Thomas R. Gulledge Jr, Rainer A. Sommer
(pp. 364-376)
Keywords:
BPR,
Implementation,
Public sector
ArticleType: Research Paper
View HTML
|
View PDF
(394 KB)
| Reprints & Permissions
|
| 843516 |
Complexity theory and organization procedure design
Peter W. Brodbeck
(pp. 377-402)
Keywords:
Motivation,
Procedures,
Working capital
ArticleType: Research paper
View HTML
|
View PDF
(164 KB)
| Reprints & Permissions
|