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Business Process Management Journal

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Volume 10 Issue 4

Published: 2004 | Start Page: 359

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Articles

Articles
Article No: Article Information:
843581 Enterprise resource planning: An integrative review
E.M. Shehab, M.W. Sharp, L. Supramaniam, T.A. Spedding (pp. 359-386)
Keywords: Critical success factors, Literature, Manufacturing resource planning
ArticleType: Literature review
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843582 Key success factors in implementation of process-based management: A UK housing association experience
Michaela A. Balzarova, Christopher J. Bamber, Sharon McCambridge, John M. Sharp (pp. 387-399)
Keywords: Housing, Performance levels, Process management
ArticleType: Research paper
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843583 Re-engineering proves effective for reducing courier costs
Lee Revere (pp. 400-414)
Keywords: Business process re-engineering, Information systems, Optimization techniques, Process management
ArticleType: Research paper
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843584 The rebirth of re-engineering: X-engineering
Mohsen Attaran, Sharmin Attaran (pp. 415-429)
Keywords: Business process re-engineering, Customer relations, Manufacturing resource planning, Supply chain management
ArticleType: Research paper
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843585 A coordination analysis of the creative design process
Togar M. Simatupang, Indah Victoria Sandroto, S.B. Hari Lubis (pp. 430-444)
Keywords: Design, Fashion, Supply chain management
ArticleType: Research paper
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843586 Business analysis metrics for business process redesign
George Valiris, Michalis Glykas (pp. 445-480)
Keywords: Business analysis, Business process re-engineering, Modelling, Optimization techniques
ArticleType: Research Paper
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843587 A simulation approach to restructuring call centers
Kokin Lam, R.S.M. Lau (pp. 481-494)
Keywords: Business process re-engineering, Call centres, Organizational structures, Simulation
ArticleType: Research paper
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