Business Process Management Journal

Volume 10 Issue 5

Published: 2004 | Start Page: 506

Special Issue: Performance measurement in the 21st century: from performance measurement to performance management
Guest Editor(s): Dr Yasar Jarrar

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Articles

Articles
Article No:	Article Information:
843588	Extracting value from data – the performance planning value chain Andy Neely, Yasar Jarrar (pp. 506-509) Keywords: Performance mesurement (quality), Value analysis ArticleType: General review View HTML \| View PDF (74 KB) \| Reprints & Permissions
843589	From process measurement to performance improvement Ian Robson (pp. 510-521) Keywords: Complexity theory, Performance management, Performance measurement (quality), Process management, Supply chain management ArticleType: Conceptual Paper View HTML \| View PDF (83 KB) \| Reprints & Permissions
843590	Structure, speed and salience: performance measurement in the supply chain Chris Morgan (pp. 522-536) Keywords: Information management, Organizational analysis, Performance management, Performance measurement (quality), Supply chain management ArticleType: Research Paper View HTML \| View PDF (183 KB) \| Reprints & Permissions
843591	Measuring employee assets – The Nordic Employee Index Jacob K. Eskildsen, Anders H. Westlund, Kai Kristensen (pp. 537-550) Keywords: Employees, Job satisfaction, Measurement, Scandinavia ArticleType: Research Paper View HTML \| View PDF (239 KB) \| Reprints & Permissions
843592	Intellectual capital – defining key performance indicators for organizational knowledge assets Bernard Marr, Gianni Schiuma, Andy Neely (pp. 551-569) Keywords: Assets, Intellectual capital, Knowledge management, Performance measurement (quality) ArticleType: General review View HTML \| View PDF (304 KB) \| Reprints & Permissions
843593	Proposed analysis of performance measurement for a production system H'ng Gaik Chin, Muhamad Zameri Mat Saman (pp. 570-583) Keywords: Decision making, Manufacturing systems, Performance measurement (quality), Production methods, Quantitative methods, Strategic planning ArticleType: Research paper View HTML \| View PDF (153 KB) \| Reprints & Permissions
843594	Activity-based costing for logistics and marketing Drew Stapleton, Sanghamitra Pati, Erik Beach, Poomipak Julmanichoti (pp. 584-597) Keywords: Activity-based costs, Information gathering, Logistics, Marketing ArticleType: Conceptual Paper View HTML \| View PDF (138 KB) \| Reprints & Permissions

Guest editorial

Performance measurement in the 21st century From performance measurement to performance management
Item No:	Item Information
1486022	Performance measurement in the 21st century From performance measurement to performance management Journal: Business Process Management Journal Vol : 10 Issue: 5 Special Issue: Performance measurement in the 21st century: from performance measurement to performance management Author(s): Yasar Jarrar View HTML