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Internet Research

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Articles

Articles

Article No:	Article Information:
863728	Measuring the impact of data mining on churn management Miguel A.P.M. Lejeune (pp. 375-387) Keywords: Customer care, Customer loyalty, Data collection, Electronic commerce, Sensitivity analysis ArticleType: Research Paper View HTML | View PDF (466 KB) | Reprints & Permissions
863729	The impact of interface usability on trust in Web retailers Marie Christine Roy, Olivier Dewit, Benoit A. Aubert (pp. 388-398) Keywords: Computer user groups, Consumer behaviour, Electronic commerce, Interface management, Trust ArticleType: Research paper View HTML | View PDF (306 KB) | Reprints & Permissions
863730	“Blanket” approaches to promoting ICT in small firms: some lessons from the DTI ladder adoption model in the UK Lynn M. Martin, Harry Matlay (pp. 399-410) Keywords: Central government, Information technology, Internet, Small firms ArticleType: Conceptual Paper View HTML | View PDF (364 KB) | Reprints & Permissions
863731	Determinants of Web site implementation in small businesses Louis Raymond (pp. 411-424) Keywords: Electronic commerce, Internet, Marketing strategy, Small firms, Travel agents, World Wide Web ArticleType: Research paper View HTML | View PDF (493 KB) | Reprints & Permissions
863732	Electronic signatures: they’re legal, now what? Martha A. Broderick, Virginia R. Gibson, Peter Tarasewich (pp. 423-434) Keywords: Contract law, Electronic commerce, Legislation, USA ArticleType: Viewpoint View HTML | View PDF (424 KB) | Reprints & Permissions
863733	An overview and analysis of mobile Internet protocols in cellular environments Han-Chieh Chao (pp. 435-450) Keywords: Communications technology, Internet, Wireless technology ArticleType: Technical paper View HTML | View PDF (1610 KB) | Reprints & Permissions
863734	Knowledge for Web site development Mark J. Taylor, David England, David Gresty (pp. 451-461) Keywords: Design and development, Skills, Software industry, Web sites, World Wide Web ArticleType: Case study View HTML | View PDF (185 KB) | Reprints & Permissions

Editorial

Improving Web environments in theory – and in practice

Item No:	Item Information
1486551	Improving Web environments in theory – and in practice Journal: Internet Research Vol : 11 Issue: 5 Author(s): David G. Schwartz View HTML

Note from the publisher

Note from the publisher

Item No:	Item Information
1486552	Note from the publisher Journal: Internet Research Vol : 11 Issue: 5 View HTML