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Reference Services Review


Volume 29 Issue 3

Published: 2001 | Start Page: 169

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Articles

Articles
Article No: Article Information:
861656 Visionary pragmatism in an e-library environment
Ilene F. Rockman (pp. 169-170)
Keywords: Academic libraries, Organizational change, Reference services, Technological innovation, Vision
ArticleType: Conceptual Paper
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861657 Developing a model to provide digital reference services
James A. Stemper, John T. Butler (pp. 172-189)
Keywords: Academic libraries, Information retrieval, Organizational change, Planning, Reference services
ArticleType: Case study
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861658 An analytical survey of chat reference services
Stephen Francoeur (pp. 189-204)
Keywords: Computer software, Internet, Libraries, Online computing, Reference services
ArticleType: Research paper
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861659 Live virtual reference: more work and more opportunity
Rory Patterson (pp. 204-210)
Keywords: Electronic mail, Internet, Internet, Reference libraries, Special libraries
ArticleType: Case study
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861660 Digital reference: a case study of question types in an academic library
Wendy Diamond, Barbara Pease (pp. 210-219)
Keywords: Academic libraries, Electronic mail, Electronics, Information retrieval, Reference services
ArticleType: General review
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861661 Teaching an online information literacy course
Kate Manuel (pp. 219-229)
Keywords: Academic libraries, Curriculum, Distance Learning, Instruction, Internet, Library services
ArticleType: Case study
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861662 The new black bag: PDAs, health care and library services
Jean P. Shipman, Andrew C. Morton (pp. 229-238)
Keywords: Computer hardware, Health care, Information resources management, Library services
ArticleType: Technical paper
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861663 Locally developed Web-enabled databases: new roles and opportunities for libraries
Paul T. Adalian, Judy Swanson (pp. 238-253)
Keywords: Academic libraries, Database creation, Electronic data processing, Internet, Reference services
ArticleType: Case study
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861664 The impact of an automated storage and retrieval system on public services
Linda Shirato, Sarah Cogan, Sandra Yee (pp. 253-261)
Keywords: Academic libraries, Automated storage/retrieval systems, Library services, Reference services, Technological innovation
ArticleType: Case study
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