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Reference Services Review


Volume 30 Issue 3

Published: 2002 | Start Page: 181

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Articles

Articles
Article No: Article Information:
861692 The importance of assessment
Ilene F. Rockman (pp. 181-182)
Keywords: Assessment, Improvement, Libraries, Quality, Students
ArticleType: Viewpoint
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861693 Instant messaging reference: users’ evaluation of library chat
Margie Ruppel, Jody Condit Fagan (pp. 183-197)
Keywords: Academic libraries, Evaluation, Internet, Library users, Reference libraries
ArticleType: Research paper
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861694 The development and evolution of a university-based online library instruction course
Paul S. Hoffman (pp. 198-211)
Keywords: Academic libraries, Education, Instructions, Internet, Library services
ArticleType: Case study
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861695 Revolution or evolution: reference planning in ARL libraries
Rebecca Jackson (pp. 212-228)
Keywords: Academic libraries, Instructions, Planning, Reference libraries, Re-organization, Strategy
ArticleType: Research paper
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861696 Blurring services and resources: Boston College’s implementation of MetaLib and SFX
Bob Gerrity, Theresa Lyman, Ed Tallent (pp. 229-241)
Keywords: Academic libraries, Information resources management, Innovation, Library services, Systems design, Technology
ArticleType: Case study
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861697 Delving deeper into evaluation: exploring cognitive authority on the Internet
John W. Fritch, Robert L. Cromwell (pp. 242-254)
Keywords: Authority, Cognition, Evaluation, Information, Internet, Literacy
ArticleType: Technical paper
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