Emerald Login
   

Welcome guest



Reference Services Review
Browse
User Guides
Online Access
Journal Information

Reference Services Review

Volume 32 Issue 2

Published: 2004 | Start Page: 101

Icon Key:   Icon: Requires login or subscription. Requires login or subscription   Icon: Backfiles. Backfiles   Icon: EarlyCite. EarlyCite

Articles

Articles
Article No: Article Information:
861772 Reaching in
Ilene F. Rockman (pp. 101-102)
Keywords: Communication, Customer service management, Employees participation, Human resource management, Libraries
ArticleType: Conceptual Paper
Icon: Requires login or subscription. View HTML | View PDF (31 KB) | Reprints & Permissions
1506485 Approaches to teaching through digital reference
Lisa A. Ellis (pp. 103-119)
Keywords: Academic libraries, Information theory, Internet, Librarians, Reference services, Teaching
ArticleType: Conceptual Paper / Research paper
Icon: Requires login or subscription. View HTML | View PDF (266 KB) | Reprints & Permissions
861774 E-mail and chat reference: assessing patron satisfaction
Bruce Stoffel, Toni Tucker (pp. 120-140)
Keywords: Academic libraries, Electronic mail, Library users, Reference services
ArticleType: Research paper
Icon: Requires login or subscription. View HTML | View PDF (1125 KB) | Reprints & Permissions
861775 Beyond active learning: a constructivist approach to learning
Susan E. Cooperstein, Elizabeth Kocevar-Weidinger (pp. 141-148)
Keywords: Academic libraries, Information, Learning, Librarians, Teaching, Undergraduates
ArticleType: Research Paper
Icon: Requires login or subscription. View HTML | View PDF (82 KB) | Reprints & Permissions
861776 Reading, writing, and research: added value to university first-year experience programs
Sue Samson, Kim Granath (pp. 149-156)
Keywords: Academic libraries, Assessment, Information, Libraries, Research
ArticleType: Research paper
Icon: Requires login or subscription. View HTML | View PDF (644 KB) | Reprints & Permissions
861777 Student psychosocial and cognitive development: theory to practice in academic libraries
Jeffrey N. Gatten (pp. 157-163)
Keywords: Academic libraries, Cognitive mapping, Development, Information, Libraries, Undergraduates
ArticleType: Research paper
Icon: Requires login or subscription. View HTML | View PDF (154 KB) | Reprints & Permissions
861778 Making tacit knowledge explicit: the Ready Reference Database as codified knowledge
Mark Stover (pp. 164-173)
Keywords: Codes, Databases, Knowledge management, Reference services
ArticleType: Conceptual Paper
Icon: Requires login or subscription. View HTML | View PDF (86 KB) | Reprints & Permissions
861779 Consensus without all the meetings: using the Delphi method to determine course content for library instruction
Philip C. Howze, Connie Dalrymple (pp. 174-184)
Keywords: Academic libraries, Decision making, Delphi method, Information, Training
ArticleType: Research paper
Icon: Requires login or subscription. View HTML | View PDF (113 KB) | Reprints & Permissions
861780 Leveraging collaboration for information literacy in psychology
Lyn Thaxton, Mary Beth Faccioli, Anne Page Mosby (pp. 185-189)
Keywords: Academic libraries, Assessment, Information, Psychology, Undergraduates
ArticleType: Conceptual Paper
Icon: Requires login or subscription. View HTML | View PDF (65 KB) | Reprints & Permissions
861781 A credit course assignment: the encyclopedia entry
Jeanne Armstrong, Margaret Fast (pp. 190-194)
Keywords: Academic libraries, Information, Librarians, Teaching, Undergraduates
ArticleType: Conceptual Paper
Icon: Requires login or subscription. View HTML | View PDF (60 KB) | Reprints & Permissions
861782 Resources for forensic psychology: a selective bibliography
Ellen Sexton (pp. 195-210)
Keywords: Academic libraries, Bibliographies, Law, Literature, Psychology, Reference services
ArticleType: Literature review
Icon: Requires login or subscription. View HTML | View PDF (125 KB) | Reprints & Permissions