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Measuring Business Excellence

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Articles

Articles

Article No:	Article Information:
843768	New reporting models for business: who needs them? David Illingworth (pp. 4-8) Keywords: Business enterprises, Financial reporting, Reports ArticleType: General review View HTML | View PDF (374 KB) | Reprints & Permissions
843769	Hype and reality in performance management Richard Barrett (pp. 9-14) Keywords: Competitive advantage, Forecasting, Management planning, Performance management ArticleType: General review View HTML | View PDF (292 KB) | Reprints & Permissions
843770	Stop cane dancing and integrate statistical process control (SPC) into your process based management system James A. Brimson (pp. 15-22) Keywords: Business excellence, Performance measurement (quality), Statistical process control ArticleType: General review View HTML | View PDF (106 KB) | Reprints & Permissions
843771	Measuring and improving the capital planning process Chris Adams, Mike Bourne, Andy Neely (pp. 23-30) Keywords: Best practice, Capital planning, Decisions, Process excellence, Risk management ArticleType: Conceptual Paper View HTML | View PDF (184 KB) | Reprints & Permissions
843772	Why the property and casualty insurance industry needs a new performance measure Joseph Calandro, Scott Lane (pp. 31-39) Keywords: Insurance services, Performance measurement (quality) ArticleType: Conceptual Paper View HTML | View PDF (185 KB) | Reprints & Permissions
843773	Implementing a Web enabled performance measurement system Trevor Turner, Stephen Creighton, Sai Nudurupati, Umit Bititci (pp. 40-54) Keywords: Business performance, Internet, Performance measurement (quality) ArticleType: Case study View HTML | View PDF (534 KB) | Reprints & Permissions
843774	Siemens’ business excellence model and sustainable development Fang Zhao (pp. 55-64) Keywords: Business excellence, Economic value added, Sustainable development ArticleType: Case study View HTML | View PDF (227 KB) | Reprints & Permissions

Editorial

Editorial

Item No:	Item Information
1491046	Editorial Journal: Measuring Business Excellence Vol : 8 Issue: 2 Author(s): Mike Kennerley, Mike Bourne, Pippa Bourne View HTML

Quality focus

"How's business?" is such a difficult question – which performance measure do you choose?

Item No:	Item Information
1491047	"How's business?" is such a difficult question – which performance measure do you choose? Journal: Measuring Business Excellence Vol : 8 Issue: 2 View HTML

The total quality tool kit

Item No:	Item Information
1491048	The total quality tool kit Journal: Measuring Business Excellence Vol : 8 Issue: 2 View HTML

Key readings

Item No:	Item Information
1491049	Key readings Journal: Measuring Business Excellence Vol : 8 Issue: 2 View HTML

Focus on books

Item No:	Item Information
1491050	Focus on books Journal: Measuring Business Excellence Vol : 8 Issue: 2 View HTML

Events

Item No:	Item Information
1491051	Events Journal: Measuring Business Excellence Vol : 8 Issue: 2 View HTML

Focus on the Web

Item No:	Item Information
1491052	Focus on the Web Journal: Measuring Business Excellence Vol : 8 Issue: 2 View HTML

Announcement

Practitioner Best Paper Award at PMA 2004

Item No:	Item Information
1491053	Practitioner Best Paper Award at PMA 2004 Journal: Measuring Business Excellence Vol : 8 Issue: 2 View HTML

Book reviews

Quest for Balance: The Human Element in Performance Management Systems

Item No:	Item Information
1491054	Quest for Balance: The Human Element in Performance Management Systems Journal: Measuring Business Excellence Vol : 8 Issue: 2 Author(s): K. Narasimhan View HTML