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Performance Measurement and Metrics
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Performance Measurement and Metrics


Volume 1 Issue 3

Published: 2000 | Start Page: 147

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Articles

Articles
Article No: Article Information:
862285 Two years of impact assessments
Steve Thornton (pp. 147-156)
Keywords: Assesment, Performance measurement, Special libraries
ArticleType: Research paper
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862286 Managing academic information provision with the balanced scorecard: a project of the German Research Association
Klaus Ceynowa (pp. 157-164)
Keywords: Academic libraries, Information, Management
ArticleType: Research paper
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862287 The LibQUAL+gap measurement model: the bad, the ugly, and the good of gap measurement
Bruce Thompson, Colleen Cook, Fred Heath (pp. 165-178)
Keywords: Development, Model, Performance measurement
ArticleType: Research paper
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