Performance Measurement and Metrics

Volume 2 Issue 1

Published: 2001 | Start Page: 11

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862288	Measuring the performance of ILL and document supply: 1986 to 1998 Joan Stein (pp. 11-72) Keywords: Document supply, Interlending, Performance measurement ArticleType: General review View HTML \| View PDF (2513 KB) \| Reprints & Permissions