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Performance Measurement and Metrics

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Articles

Articles

Article No:	Article Information:
862294	Developing a criteria-based quality framework for measuring value Pat Dixon, Alison Pickard, Heather Robson (pp. 5-9) Keywords: Local government, Performance measurement, Public libraries, Standards, Value ArticleType: Technical paper View HTML | View PDF (61 KB) | Reprints & Permissions
862295	ISO 2789: what’s new in and around the revision? John Sumsion (pp. 10-19) Keywords: ISO 9000, Libraries, Statistics ArticleType: Technical paper View HTML | View PDF (182 KB)
862296	First catch your student: issues in qualitative evaluation Liz McDowell, Linda Banwell, Gwen Marples (pp. 20-27) Keywords: Education, Evaluation, Internet, Qualitative techniques, Students ArticleType: General review View HTML | View PDF (80 KB) | Reprints & Permissions

Book Review

Information Services in an Electronic Environment

Item No:	Item Information
1499666	Information Services in an Electronic Environment Journal: Performance Measurement and Metrics Vol : 3 Issue: 1 Author(s): Steve Morgan View HTML

Editorial

Editorial

Item No:	Item Information
1491216	Editorial Journal: Performance Measurement and Metrics Vol : 3 Issue: 1 Author(s): Sandra Parker View HTML

Note from the publisher

Note from the publisher

Item No:	Item Information
1491217	Note from the publisher Journal: Performance Measurement and Metrics Vol : 3 Issue: 1 View HTML

End notes

IFLA Statistics Section

Item No:	Item Information
1491218	IFLA Statistics Section Journal: Performance Measurement and Metrics Vol : 3 Issue: 1 View HTML

Lis-perf-measures February 2002

Item No:	Item Information
1491219	Lis-perf-measures February 2002 Journal: Performance Measurement and Metrics Vol : 3 Issue: 1 Author(s): Pat Gannon-Leary View HTML