| 854659 |
The future of on-line retailing in the UK: learning from experience
Helen White, Elizabeth Daniel
(pp. 10-23)
Keywords:
Electronic commerce,
Internet,
Start-ups,
United Kingdom
ArticleType: Research paper
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(82 KB)
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| 854660 |
Just another channel? Marketing communications in e-business
Jennifer Rowley
(pp. 24-41)
Keywords:
Internet marketing,
Marketing channels,
Marketing communications
ArticleType: General review
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(96 KB)
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| 854661 |
Internet measurement data – practical and technical issues
Guy W. Mullarkey
(pp. 42-58)
Keywords:
Advertising media,
Advertising research,
Data analysis,
Internet,
Strategic planning
ArticleType: General review
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(109 KB)
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| 854662 |
Measuring marketing performance against the backdrop of intra-organisational change
Rhett H. Walker, Rod Slater, Bill Callaghan, Kosmas Smyrnios, Lester W. Johnson
(pp. 59-65)
Keywords:
Intangible assets,
Marketing,
Organizational change,
Performance criteria,
Shareholder value analysis
ArticleType: General review
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(54 KB)
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| 854663 |
Exploring the need for emotional intelligence and awareness among sales representatives
Dean R. Manna, Alan D. Smith
(pp. 66-83)
Keywords:
Psychology,
Sales force,
Surveys,
United States of America
ArticleType: Research paper
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(393 KB)
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| 854664 |
Dual-perspective SWOT: a synthesis of marketing intelligence and planning
Milorad M. Novicevic, Michael Harvey, Chad W. Autry, Edward U. Bond III
(pp. 84-94)
Keywords:
Business planning,
Intelligence,
Strategic management,
SWOT analysis
ArticleType: Conceptual Paper
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(94 KB)
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| 854665 |
Developing an account-management lifecycle for advertising agency-client relationships
David S. Waller
(pp. 95-112)
Keywords:
Accounts management,
Advertising agencies,
Customer relations
ArticleType: Literature review
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(100 KB)
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