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International Journal of Contemporary Hospitality Management
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International Journal of Contemporary Hospitality Management

Volume 14 Issue 5

Published: 2002 | Start Page: 207


Special Issue: The impact of strategic human resource management on organizational performance
Guest Editor(s): Norma D'Annunzio-Green, Gillian Maxwell and Sandra Watson
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Articles

Articles
Article No: Article Information:
867430 Fragments of HRM in hospitality? Evidence from the 1998 workplace employee relations survey
Rosemary Lucas (pp. 207-212)
Keywords: Employee relations, Hospitality industry, Human resource management
ArticleType: Research paper
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867431 The dilemma of operating a strategic approach to human resource management in the Scottish visitor attraction sector
Margaret Graham, J. John Lennon (pp. 213-220)
Keywords: Human resource management Employee development, Strategy, Tourism
ArticleType: Research paper
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867432 HRM and universalism: is there one best way?
Julia M. Christensen Hughes (pp. 221-228)
Keywords: Empowerment, Human resource management, Motivation, Strategy
ArticleType: Case study
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867433 The role of human resource practices in achieving quality enhancement and cost reduction: an investigation of volunteer use in tourism organisations
Leo Jago, Margaret Deery (pp. 229-236)
Keywords: Employees, Human resource management, Pay
ArticleType: Research paper
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867434 Making functional flexibility stick: an assessment of the outcomes for stakeholders
Clare Kelliher, Michael Riley (pp. 237-242)
Keywords: Hotels, Human resource management, Stakeholders, Strategy
ArticleType: Case study
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867435 Enacting organisational change programmes: a centre stage role for HRM?
Lois Farquharson, Tom Baum (pp. 243-250)
Keywords: Human resource management, Organizational change, Organizational culture
ArticleType: Research paper
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867436 Strategic HRM and business performance in the Hilton Group
Gillian Maxwell, Gordon Lyle (pp. 251-252)
Keywords: Financial performance, Hotels, Human resource management, Service quality
ArticleType: Research paper
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867437 A strategic perspective to human resource development in Scottish tourism
Sandra Watson, Denise Drummond (pp. 253-254)
Keywords: Human resource management, Scotland, Tourism, Training
ArticleType: Research paper
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867438 Emotional harmony, dissonance and deviance at work
Conrad Lashley (pp. 255-257)
Keywords: Human resource management, Organizational behaviour, Organizational culture, Training
ArticleType: Research paper
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