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International Journal of Contemporary Hospitality Management
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International Journal of Contemporary Hospitality Management

Volume 16 Issue 4

Published: 2004 | Start Page: 210

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Articles

Articles
Article No: Article Information:
867536 Plan to do it right: and plan for recovery
David Cranage (pp. 210-219)
Keywords: Customer retention, Customer satisfaction, Service failures, Service improvements
ArticleType: General review
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867537 How emotional intelligence can improve management performance
Steve Langhorn (pp. 220-230)
Keywords: Customer services quality, General management, Hotel and catering industry, Intelligence, Team working
ArticleType: Conceptual Paper
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867538 Activating learning through the lifetime navigator: a tool for reflection
Alison Winch, Hadyn Ingram (pp. 231-236)
Keywords: Experiential learning, Learning processes, Workplace learning
ArticleType: General review
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867539 Balancing the demands of school and work: stress and employed hospitality students
Giri Jogaratnam, Polly Buchanan (pp. 237-245)
Keywords: Employees, Hospitality education, Retention, Stress, Students
ArticleType: General review
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867540 Examining the possible causes of business failure in British public houses
J.D. Pratten (pp. 246-252)
Keywords: Business failures, Hospitality services, Hotel and catering industry
ArticleType: General review
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867541 Hospitality ethics curriculum: an industry perspective
Sylvester Yeung (pp. 253-262)
Keywords: Curricula, Ethics, Hospitality education
ArticleType: General review
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867542 Improving logistics operations across the food industry supply chain
Seyed-Mahmoud Aghazadeh (pp. 263-268)
Keywords: Distribution operations, Food industry, Retailing, Supply chain management
ArticleType: General review
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867543 Towards an alternative tourism for Jamaica
Ian Boxill (pp. 269-272)
Keywords: Jamaica, Tourism development, Tourism management
ArticleType: Case study
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Book Review

Value-based Human Resource Strategy
Item No: Item Information
1493075 Value-based Human Resource Strategy
Journal: International Journal of Contemporary Hospitality Management
Vol : 16 Issue: 4
Author(s): Hadyn Ingram
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Sex and Tourism: Journeys of Romance, Love and Lust
Item No: Item Information
1493076 Sex and Tourism: Journeys of Romance, Love and Lust
Journal: International Journal of Contemporary Hospitality Management
Vol : 16 Issue: 4
Author(s): Hadyn Ingram
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