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International Journal of Contemporary Hospitality Management
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International Journal of Contemporary Hospitality Management

Volume 16 Issue 7

Published: 2004 | Start Page: 394


Special Issue: World hospitality and tourism trends
Guest Editor(s): Chandana Jayawardena and Richard Teare
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Articles

Articles
Article No: Article Information:
867560 What experts say about managing hospitality service delivery systems
John Bowen, Robert C. Ford (pp. 394-401)
Keywords: Customization, Employees, Hospitality management, Internal marketing, Service delivery, Service operations
ArticleType: Literature review
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867561 The Portuguese tourism sector: key challenges for human resources management
Jorge Costa (pp. 402-407)
Keywords: Hospitality management, Human resource management, National economy, Portugal, Tourism management, Training
ArticleType: General review
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867562 Developing graduate managers for hospitality and tourism
David Littlejohn, Sandra Watson (pp. 408-414)
Keywords: Continuing professional development, Graduates, Higher education, Human resource management, Management development, United Kingdom
ArticleType: General review
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867563 Current human resource challenges in the Caribbean hospitality industry
May Hinds, Yvette Browne, Ben Henry, Chandana Jayawardena, Wismore Butcher (pp. 415-418)
Keywords: Caribbean, Hospitality management, Human resource management, Tourism management
ArticleType: General review
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867564 Future human resource challenges in the Caribbean hospitality industry
Ben Henry, Wismore Butcher, Yvette Browne, May Hinds, Chandana Jayawardena (pp. 419-423)
Keywords: Caribbean, Hospitality management, Human resource management, Tourism management
ArticleType: General review
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867565 Human resources issues facing the hotel and travel industry in China
Hanqin Qiu Zhang, Ellen Wu (pp. 424-428)
Keywords: China, Education and training, Hotel and catering industry, Human resource management, Tourism management
ArticleType: General review
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867566 Industry internships: feedback from participating faculty and industry executives
Kimberly J. Harris, Jinlin Zhao (pp. 429-435)
Keywords: Hospitality education, Hotel and catering industry, Sabbaticals, Teaching and training, Workplace training
ArticleType: Research paper
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