| 852034 |
Modeling the operating efficiency of banks: a nonparametric methodology
Minwir Al-Shammari, Anwar Salimi
(pp. 5-17)
Keywords:
Banking,
Computer modelling,
Data envelopment analysis,
Jordan,
Operating performance,
Process efficiency
ArticleType: Research paper
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(106 KB)
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| 852035 |
Working mothers and the supervision of their children: a value chain approach to schooling
Maria Sophia Aguirre
(pp. 18-27)
Keywords:
Child care,
Schools,
USA,
Value chain,
Women
ArticleType: Case study
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(89 KB)
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| 1509221 |
Procurement
Paul Humphreys, K.L. Mak, Ronan McIvor
(pp. 28-37)
Keywords:
ArticleType: Case study
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(93 KB)
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| 852036 |
Costing the true costs of IT/IS investments in manufacturing: a focus during management decision making
Z. Irani, J-N. Ezingeard, R.J. Grieve
(pp. 38-43)
Keywords:
Costs,
Decision making,
Information systems,
Information technology,
Investment,
PERT
ArticleType: Case study
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(60 KB)
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| 852037 |
Case study: production planning and control - selection, improvement and implementation
Brian McGarrie
(pp. 44-52)
Keywords:
Case studies,
Innovation,
Manufacturing,
Production planning and control,
Small firms,
United Kingdom
ArticleType: Research paper
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(84 KB)
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| 852038 |
Case study: a supplier’s journey to achieving quality certification
Jaideep Motwani, Sandra Keirnan
(pp. 53-57)
Keywords:
Case studies,
Certification,
Implementation,
Motor industry,
Suppliers,
Supply chain
ArticleType: Case study
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(45 KB)
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| 852039 |
The internal service department - justifying your existence
Aubrey Wilson
(pp. 58-61)
Keywords:
Communications,
Customer satisfaction,
Customer service,
Outsourcing,
Services marketing
ArticleType: Research paper
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(42 KB)
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