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International Journal of Quality & Reliability Management

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Articles

Articles

Article No:	Article Information:
840554	Relationship between TQM and performance of Singapore companies Shaukat A. Brah, Serene S.L. Tee, B. Madhu Rao (pp. 356-379) Keywords: Operations, Operations strategy, Organizational performance, Singapore, TQM ArticleType: Research paper View HTML | View PDF (321 KB) | Reprints & Permissions
840555	The development of total quality management in Thai manufacturing SMEs: A case study approach James Tannock, Ladawan Krasachol, Somchai Ruangpermpool (pp. 380-395) Keywords: Quality, Small- to medium-sized enterprises, Thailand, TQM ArticleType: Case study View HTML | View PDF (101 KB) | Reprints & Permissions
840556	Performance monitoring and quality outcomes in contracted services Alison M. Dean, Christopher Kiu (pp. 396-413) Keywords: Australia, Contracting out, Outsourcing, Performance monitoring, Quality management ArticleType: Case study View HTML | View PDF (199 KB) | Reprints & Permissions
840557	Virtual integrated performance measurement A.M. Ahmed (pp. 414-441) Keywords: Innovation, Performance measurement, Stakeholders, World-class manufacturing ArticleType: Conceptual Paper View HTML | View PDF (905 KB) | Reprints & Permissions
840558	How product quality dimensions relate to defining quality Rose Sebastianelli, Nabil Tamimi (pp. 442-453) Keywords: Competitive strategy, Manufacturing industry, Product quality, Quality ArticleType: Research paper View HTML | View PDF (82 KB) | Reprints & Permissions
840559	An improved method of reliability assessment for suspended tests Georges Habchi (pp. 454-470) Keywords: Assessment, Modelling, Reliability ArticleType: Technical paper View HTML | View PDF (1339 KB) | Reprints & Permissions
1454153	Consistency check of a house of quality chart Jong-Seok Shin, Kwang-Jae Kim, M. Jeya Chandra (pp. 471-484) Keywords: Control charts, House of quality, Quality function deployment ArticleType: Research Paper View HTML | View PDF (667 KB) | Reprints & Permissions

Book Review

E-supply Chain: Using the Internet to Revolutionize Your Business

Item No:	Item Information
1493014	E-supply Chain: Using the Internet to Revolutionize Your Business Journal: International Journal of Quality & Reliability Management Vol : 19 Issue: 4 View HTML

E-business and ERP: Transforming the Enterprise

Item No:	Item Information
1493015	E-business and ERP: Transforming the Enterprise Journal: International Journal of Quality & Reliability Management Vol : 19 Issue: 4 View HTML

House of Quality (QFD) in a Minute

Item No:	Item Information
1493016	House of Quality (QFD) in a Minute Journal: International Journal of Quality & Reliability Management Vol : 19 Issue: 4 Author(s): Chu-Hua Kuei View HTML