| 841726 |
Fifty years of quality: an anniversary retrospective
March Laree Jacques
(pp. 5-16)
Keywords:
International standards,
Quality control,
TQM
ArticleType: General review
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(62 KB)
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| 841727 |
ISO 9000 work instruction - subject: fun
William Stewart
(pp. 17-19)
Keywords:
Employee attitudes,
ISO 9000,
TQM,
Work
ArticleType: Viewpoint
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(20 KB)
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| 841728 |
Appreciation for a system
Clive E. Hoare
(pp. 20-23)
Keywords:
Organizational design,
Quality,
Systems management
ArticleType: Viewpoint
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(37 KB)
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| 841729 |
Streamlining TQM
Michael P. Cassidy
(pp. 24-28)
Keywords:
Implementation,
Organizational change,
TQM
ArticleType: Case study
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(33 KB)
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| 841730 |
Quality in education: creating a learning society: the Pen y Dre experience
Trevor Thornett, Rosemary Viggiani
(pp. 29-35)
Keywords:
Education,
European Foundation for Quality Management,
Learning organizations,
Schools,
TQM,
Wales
ArticleType: Case study
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(39 KB)
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| 841731 |
Measuring quality with fuzzy logic
James E. Abbott
(pp. 36-39)
Keywords:
Deming,
Fuzzy logics,
Learning organizations,
Quality management
ArticleType: Case study
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(25 KB)
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| 841732 |
Fourteen Japanese quality tools in software process improvement
Z. He, G. Staples, M. Ross, I. Court
(pp. 40-44)
Keywords:
ISO 9000,
Process management,
Quality management,
Software development,
TQM
ArticleType: General review
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(32 KB)
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| 841733 |
Communicating change
Marc Miyashiro
(pp. 45-48)
Keywords:
Communications,
Continuous improvement,
Information
ArticleType: Case study
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(24 KB)
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| 841734 |
National traits in TQM principles and practices
H. James Harrington
(pp. 49-54)
Keywords:
Germany,
Improvement,
Japan,
Management techniques,
Quality management,
TQM
ArticleType: Research paper
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(34 KB)
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| 841735 |
Key quality management practices of leading firms in Brazil: findings of a pilot-study
T. Diana L.v.A. de Macedo-Soares, Débora C. Lucas
(pp. 55-70)
Keywords:
BPR,
Continuous improvement,
Corporate culture,
Information technology,
Process management,
Quality of working life
ArticleType: Research paper
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(95 KB)
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