| 1463563 |
To what extent do enablers explain results in the EFQM excellence model?: An empirical study
J. Carlos Bou-Llusar, Ana B. Escrig-Tena, Vicente Roca-Puig, Inmaculada Beltrán-Martín
(pp. 337-353)
Keywords:
Business excellence,
Correlation analysis,
European Foundation for Quality-Management
ArticleType: Research paper
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(192 KB)
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| 1463564 |
An empirical analysis of lead benchmarking and performance measurement: Guidance for qualitative research
Karen Anderson, Rodney McAdam
(pp. 354-375)
Keywords:
Benchmarking,
Performance measurement (quality)
ArticleType: Research paper
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(269 KB)
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| 1463565 |
The use of quality management tools and techniques: a study of application in everyday situations
David R. Bamford, Richard W. Greatbanks
(pp. 376-392)
Keywords:
Process efficiency,
Quality improvement,
Quality management
ArticleType: Research paper
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(184 KB)
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| 1463566 |
Determining customer-oriented technical importance ratings: an evaluative study
Yong-Pil Kim, Cheol-Hwoan Yoon, Deok-Kyun Yun
(pp. 393-409)
Keywords:
Analytical hierarchy process,
Customer orientation,
Quality function deployment
ArticleType: Research paper
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(702 KB)
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| 1463567 |
Forecasting field failure data for repairable systems using neural networks and SARIMA model
Lee-Ing Tong, Yi-Hui Liang
(pp. 410-420)
Keywords:
Forecasting,
Modelling,
Product reliability
ArticleType: Literature review
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(84 KB)
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| 1463568 |
A new single-sample failure model and its application to a special CNC system
Guangwen Zhou, Yazhou Jia, Haibo Zhang, Guiping Wang
(pp. 421-430)
Keywords:
Failure (mechanical),
Numerical control,
Reliability management
ArticleType: Research paper
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(90 KB)
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