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International Journal of Contemporary Hospitality Management
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International Journal of Contemporary Hospitality Management


Volume 17 Issue 1

Published: 2005 | Start Page: 7

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Articles

Articles
Article No: Article Information:
1463571 Predicting leadership: The assessment center's extended role
Judi Brownell (pp. 7-21)
Keywords: Assessment centres, Equal opportunities, Leadership, Management development, Organizational change, Trust
ArticleType: Literature review
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1463572 Competitive strategies and performance in Spanish hospitality firms
Fernando J. Garrigós-Simón, Daniel Palacios Marqués, Yeamduan Narangajavana (pp. 22-38)
Keywords: Analysis of variance, Hospitality services, Performance management, Spain, Strategic management
ArticleType: Research paper
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1463573 Performance measurement practice in an independent hotel context: A case study approach
Mine Haktanir, Peter Harris (pp. 39-50)
Keywords: Case studies, Hotel and catering industry, Hotels, Northern Cyprus, Performance measures
ArticleType: Case study
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1463574 Qualifications: a fast-track to hotel general manager?
Sarah Harper, Caroline Brown, Wilson Irvine (pp. 51-64)
Keywords: Career development, Hospitality services, Hotel and catering industry, Qualifications, Scotland
ArticleType: Research paper
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1463575 Marketing education: A review of service quality perceptions among international students
Marilyn Russell (pp. 65-77)
Keywords: Customer satisfaction, Customer services quality, Higher education, Students
ArticleType: Research paper
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1463576 UK and US hotel web content accessibility: Mandates for action
Russell Williams, Rulzion Rattray (pp. 78-87)
Keywords: Internet, Tourism, Travel, Worldwide web
ArticleType: Research paper
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1463577 Food and beverage management: A review of change
Michael Riley (pp. 88-93)
Keywords: Food industry, Hospitality management, Hotel and catering industry, Vocational training
ArticleType: Viewpoint
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1463578 Getting IT right: Exploring information technology in the hospitality curriculum
Conrad Lashley, Bill Rowson (pp. 94-105)
Keywords: Communication technologies, Hospitality education, Training
ArticleType: Research paper
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Book Review

Services Management: The New Paradigm in Hospitality
Item No: Item Information
1463569 Services Management: The New Paradigm in Hospitality
Journal: International Journal of Contemporary Hospitality Management
Vol : 17 Issue: 1
Author(s): Richard Teare
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Revenue Management and Pricing: Case Studies and Applications
Item No: Item Information
1463570 Revenue Management and Pricing: Case Studies and Applications
Journal: International Journal of Contemporary Hospitality Management
Vol : 17 Issue: 1
Author(s): Richard Teare
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