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The TQM Magazine

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Articles

Articles

Article No:	Article Information:
1464339	The origins and development of quality initiatives in American business Henry H. Goldman (pp. 217-225) Keywords: Japan, Just in time, Quality management techniques, Standards, Total quality management, United States of America ArticleType: General review View HTML | View PDF (65 KB) | Reprints & Permissions
1464340	Organizational structure for customer-oriented TQM: an empirical investigation Naceur Jabnoun (pp. 226-236) Keywords: Centralized control, Customer orientation, Organizational structures, Total quality management ArticleType: Research paper View HTML | View PDF (73 KB) | Reprints & Permissions
1464341	Using machine learning to support quality management: Framework and experimental investigation Loukas Tsironis, Nikos Bilalis, Vassilis Moustakis (pp. 237-248) Keywords: Decision trees, Manufacturing systems, Modems, Quality management ArticleType: Research paper View HTML | View PDF (320 KB) | Reprints & Permissions
1464342	Strategic manufacturing benchmarking Mohammad Z. Meybodi (pp. 249-258) Keywords: Benchmarking, Competitive advantage, Strategic manufacturing ArticleType: Research paper View HTML | View PDF (72 KB) | Reprints & Permissions
1464343	Best practices of selected Greek organizations on their road to business excellence: The contribution of the new ISO 9000:2000 series of standards Fotis K. Vouzas, Katerina D. Gotzamani (pp. 259-266) Keywords: Business excellence, European Quality Award, Greece, ISO 9000 series, Total quality management ArticleType: Research paper View HTML | View PDF (63 KB) | Reprints & Permissions
1464344	Management effects on quality-policy implementation Calvin London (pp. 267-278) Keywords: ISO 9000 series, Pharmaceuticals industry, Quality management, Quality policy ArticleType: Case study View HTML | View PDF (179 KB) | Reprints & Permissions
1464345	Does soft TQM predict employees’ attitudes? Ooi Keng Boon, V. Arumugam, Teo Seng Hwa (pp. 279-289) Keywords: Employee attitudes, Job satisfaction, Malaysia, Total quality management ArticleType: Case study View HTML | View PDF (122 KB) | Reprints & Permissions

Book Review

The Center for Creative Leadership Handbook of Leadership Development (2nd ed.)

Item No:	Item Information
1464337	The Center for Creative Leadership Handbook of Leadership Development (2nd ed.) Journal: The TQM Magazine Vol : 17 Issue: 3 Author(s): K. Narasimhan View HTML

High Quality at Economical Cost: Concepts, Approaches, Techniques in Design and Manufacture

Item No:	Item Information
1464338	High Quality at Economical Cost: Concepts, Approaches, Techniques in Design and Manufacture Journal: The TQM Magazine Vol : 17 Issue: 3 Author(s): K. Narasimhan View HTML