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Performance Measurement and Metrics


Volume 6 Issue 1

Published: 2005 | Start Page: 7

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Articles

Articles
Article No: Article Information:
1465045 An attempt to quantify the quality of student bibliographies
Anne Middleton (pp. 7-18)
Keywords: Academic libraries, Bibliographies, Students
ArticleType: Research paper
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1465046 Does the student's love of the search engine mean that high quality online academic resources are being missed?
Margaret Markland (pp. 19-31)
Keywords: Information searches, Quality, Resource management, Search engines, Students
ArticleType: Research paper
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1465047 AIB-ISTAT statistics: the first time for Italian public libraries
Elena Boretti (pp. 32-38)
Keywords: Italy, Public libraries, Statistics, Surveys
ArticleType: Research paper
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1465048 Towards a framework for benchmarking ICT practice, competence and performance in small firms
David Wainwright, Gill Green, Ed Mitchell, David Yarrow (pp. 39-52)
Keywords: Benchmarking, Communication technologies, Small to medium-sized enterprises
ArticleType: Research paper
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1465049 A novel and accurate guide to customer satisfaction
S.A. Thornton (pp. 53-56)
Keywords: Customer satisfaction, Special libraries
ArticleType: Viewpoint
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Book Review

Evidence-based Practice for Information Professionals: A Handbook
Item No: Item Information
1465044 Evidence-based Practice for Information Professionals: A Handbook
Journal: Performance Measurement and Metrics
Vol : 6 Issue: 1
Author(s): Susan Childs
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Editorial

Editorial
Item No: Item Information
1501440 Editorial
Journal: Performance Measurement and Metrics
Vol : 6 Issue: 1
Author(s): Linda Banwell
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Lis-perf-measures

Lis-perf-measures
Item No: Item Information
1501441 Lis-perf-measures
Journal: Performance Measurement and Metrics
Vol : 6 Issue: 1
Author(s): Susan Childs
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