| 1501602 |
Don't sit idly by if you want your staff to stay
Justin Lewis
(pp. 3-4)
Keywords:
Human resource management,
Job design,
Work study
ArticleType: Viewpoint
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(35 KB)
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| 1501603 |
Building global leadership at The Body Shop: Strategies for success in an increasingly complex marketplace
Annette Sinclair, Barbara Agyeman
(pp. 5-8)
Keywords:
International business,
Management development,
Retailing
ArticleType: Case study
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(112 KB)
|
| 1501604 |
ScottishPower goes DIY with e-learning: Induction course on health and safety brings 70 percent return on investment
(pp. 9-12)
Keywords:
Computer based learning,
Employee development,
Energy industry,
Health and safety,
Induction
ArticleType: Case study
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(46 KB)
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| 1501605 |
E-learning delivers management skills to Ford's north American dealers: Company imports expertise in key areas of training
(pp. 13-15)
Keywords:
Automotive industry,
Computer based learning
ArticleType: Case study
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(275 KB)
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| 1501606 |
Hyundai steers teams towards closer collaboration: Away-day achieves better understanding of others’ roles and daily pressures
(pp. 16-17)
Keywords:
Motivation (psychology),
Teambuilding,
Training
ArticleType: Case study
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(35 KB)
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| 1501607 |
Cascading development at English Heritage: Managers taught to embrace change
(pp. 18-20)
Keywords:
Management development,
Organizational change,
Organizational culture
ArticleType: Case study
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(327 KB)
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| 1501608 |
Costa's “filter” gets the right employees: Turnover of customer-facing staff falls by 20 percent
(pp. 21-22)
Keywords:
Recruitment,
Retailing,
Retention
ArticleType: Case study
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(38 KB)
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| 1501609 |
High retention rates bring customer benefits at SITEL Direct: Why call-center company bucks the trend
Kevin Cordray
(pp. 23-25)
Keywords:
Call centres,
Customer relations,
Organizational performance,
Retention
ArticleType: Case study
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(296 KB)
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| 1501610 |
Prudential eases its employees’ path through redundancy and redeployment: Careerlink scheme wins an industry award
(pp. 26-29)
Keywords:
Career development,
Downsizing,
Organizational change,
Redeployment,
Redundancy
ArticleType: Case study
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(49 KB)
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| 1501611 |
Sandvik breaks new ground with global HR outsourcing deal: Transformation program enables HR to focus on strategy
(pp. 30-31)
Keywords:
Human resource management,
Multinational companies,
Outsourcing
ArticleType: Case study
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(122 KB)
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| 1501612 |
Ready for HR partnering?: The shape of things to come
Peter Goodge
(pp. 32-36)
Keywords:
Corporate strategy,
Human resource management,
Organizational structures,
Partnership
ArticleType: Conceptual paper
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(64 KB)
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| 1501613 |
Diversity is about more than observing the letter of the law: A climate of inclusion benefits business performance
(pp. 37-40)
Keywords:
Business performance,
Equal opportunities,
Job satisfaction
ArticleType: General review
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(178 KB)
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