| 1502290 |
Ways to reduce patient turnaround time and improve service quality in emergency departments
David Sinreich, Yariv Marmor
(pp. 88-105)
Keywords:
Customer services quality,
Emergency services,
Emergency treatment,
Hospitals,
Patient care,
Turnarounds
ArticleType: Research paper
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(216 KB)
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| 1502291 |
“Exposing the cracks”: Severe Acute Respiratory Syndrome and the Hong Kong health system
Robin Gauld
(pp. 106-119)
Keywords:
Diseases,
Health services,
Hong Kong,
Process efficiency
ArticleType: General review
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(102 KB)
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| 1502292 |
Emotional structure and commitment: implications for health care management
John Humphreys, Bill Brunsen, Dale Davis
(pp. 120-129)
Keywords:
Health services,
Job commitment,
Medical management,
Organizational behaviour,
Psychology
ArticleType: Research paper
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(78 KB)
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| 1502293 |
An evolutionary approach to the architecture of effective healthcare delivery systems
D.R. Towill, M. Christopher
(pp. 130-147)
Keywords:
Classification,
Distribution management,
Health services,
Patients
ArticleType: Research paper
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(568 KB)
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| 1502294 |
Relating configuration and learning in Brazil and Australia
Marcia Terra da Silva, Graydon Davison
(pp. 148-162)
Keywords:
Australia,
Brazil,
Configuration management,
Health services,
Learning,
Organizations
ArticleType: Research paper
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(150 KB)
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| 1502295 |
Appreciating change in cancer services – an evaluation of service development strategies
Jan Reed, Jill Turner
(pp. 163-176)
Keywords:
Cancer,
Change management,
Health services,
United Kingdom
ArticleType: Research paper
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(96 KB)
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