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Benchmarking: An International Journal

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Articles

Articles

Article No:	Article Information:
1502380	Learning by example: Benchmarking organizational culture in hospitality, tourism and leisure SMEs Olympia Kyriakidou, Julie Gore (pp. 192-206) Keywords: Benchmarking, Hospitality management, Organizational culture, Small to medium-sized enterprises, Tourism management ArticleType: Research paper View HTML | View PDF (259 KB) | Reprints & Permissions
1502381	Benchmarking for entrepreneurial survival: Pursuing a cohesive and imperfectly imitable culture Ruth B. McKay, Ed Chung (pp. 207-218) Keywords: Benchmarking, Business development, Entrepreneurialism, Organizations ArticleType: Conceptual paper View HTML | View PDF (85 KB) | Reprints & Permissions
1502382	Benchmarking in the non-profit sector in Australia Melissa Conley Tyler (pp. 219-235) Keywords: Australia, Benchmarking, Management techniques, Non-profit organizations ArticleType: Research paper View HTML | View PDF (99 KB) | Reprints & Permissions
1502383	Critical success factors in developing teleworking programs Kellyann Berube Kowalski, Jennifer Ann Swanson (pp. 236-249) Keywords: Benchmarking, Critical success factors, Teleworking, Work design ArticleType: Research paper View HTML | View PDF (95 KB) | Reprints & Permissions
1502384	Using employee gainsharing plans to improve organizational effectiveness Matthew H. Roy, Sanjiv S. Dugal (pp. 250-259) Keywords: Gainsharing, Organizational effectiveness, Stakeholder analysis ArticleType: Research paper View HTML | View PDF (146 KB) | Reprints & Permissions
1502385	Benchmarking culture and performance in Chinese organizations Rajendar K. Garg, Jun Ma (pp. 260-274) Keywords: Benchmarking, China, Leadership, Management styles, Organizational culture, Organizational performance ArticleType: Research paper View HTML | View PDF (93 KB) | Reprints & Permissions
1502386	Management fads: the case of the self-managed team Marja Flory (pp. 275-282) Keywords: Management research, Self managing teams, Team working ArticleType: Research paper View HTML | View PDF (65 KB) | Reprints & Permissions

Book Review

Performance Assurance for IT systems

Item No:	Item Information
1502379	Performance Assurance for IT systems Journal: Benchmarking: An International Journal Vol : 12 Issue: 3 Author(s): Donald R. Moscato View HTML

Guest editorial

Benchmarking the human side of the business enterprise

Item No:	Item Information
1502387	Benchmarking the human side of the business enterprise Journal: Benchmarking: An International Journal Vol : 12 Issue: 3 Author(s): Matthew H. Roy, Sanjiv S. Dugal View HTML