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Measuring Business Excellence

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Articles

Articles

Article No:	Article Information:
1502644	Improving the performance of a performance measure Stefan Tangen (pp. 4-11) Keywords: Performance measurement (quality), Performance measures ArticleType: General review View HTML | View PDF (206 KB) | Reprints & Permissions
1502645	Holistic scorecard: strategic performance measurement and management in the software industry G.S. Sureshchandar, Rainer Leisten (pp. 12-29) Keywords: Balanced scorecard, Computer software, Critical success factors, Management strategy, Performance management, Performance measures ArticleType: Research paper View HTML | View PDF (553 KB) | Reprints & Permissions
1502646	Forget value-based management and the balanced scorecard! An interview with Professor Ken Merchant André A. de Waal (pp. 30-32) Keywords: Balanced scorecard, Interviews, Management accounting, Management gurus, Performance measures ArticleType: Viewpoint View HTML | View PDF (238 KB) | Reprints & Permissions
1502647	Designing sustainable development indicators: analysis for a case utility Cory Searcy, Stanislav Karapetrovic, Daryl McCartney (pp. 33-41) Keywords: Canada, Electricity industry, Management techniques, Performance measurement (quality), Sustainable development ArticleType: Case study View HTML | View PDF (545 KB) | Reprints & Permissions
1502648	An integrated business improvement system (IBIS) for construction Simon Beatham, Chimay Anumba, Tony Thorpe, Ian Hedges (pp. 42-55) Keywords: Balanced scorecard, Continuous improvement, European Foundation for Quality Management, Integration, Performance measurement (quality) ArticleType: Research paper View HTML | View PDF (921 KB) | Reprints & Permissions
1502649	Is your organisation ready for beyond budgeting? André A. de Waal (pp. 56-67) Keywords: Behaviour, Budgets ArticleType: Research paper View HTML | View PDF (180 KB) | Reprints & Permissions

Book Review

ISO 9001:2000 Quality Registration Step by Step (3rd ed.)

Item No:	Item Information
1502643	ISO 9001:2000 Quality Registration Step by Step (3rd ed.) Journal: Measuring Business Excellence Vol : 9 Issue: 2 Author(s): K. Narasimhan View HTML

Editorial

Editorial

Item No:	Item Information
1502650	Editorial Journal: Measuring Business Excellence Vol : 9 Issue: 2 Author(s): Mike Bourne View HTML

Focus on ... performance measurement in the public sector

Public sector performance: efficiency or quality?

Item No:	Item Information
1502651	Public sector performance: efficiency or quality? Journal: Measuring Business Excellence Vol : 9 Issue: 2 Author(s): Pietro Micheli, Steve Mason, Mike Kennerley, Mark Wilcox View HTML

News, publications and reviews

Events

Item No:	Item Information
1502652	Events Journal: Measuring Business Excellence Vol : 9 Issue: 2 View HTML