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Journal of Knowledge Management
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Journal of Knowledge Management

Volume 9 Issue 4

Published: 2005 | Start Page: 6

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Articles

Articles
Article No: Article Information:
1509667 Harnessing knowledge for innovation: an integrated management framework
Andrew L.S. Goh (pp. 6-18)
Keywords: Innovation, Knowledge management, Knowledge processes, Knowledge sharing
ArticleType: Conceptual paper
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1509668 Organizational creativity: breaking equilibrium and order to innovate
Stefania Borghini (pp. 19-33)
Keywords: Cognition, Modelling, Organizational innovation
ArticleType: Conceptual paper
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1509669 Linkage between knowledge management and R&D management
Yongtae Park, Seonwoo Kim (pp. 34-44)
Keywords: Design, Knowledge management systems, Research and development
ArticleType: Research paper
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1509670 Knowledge management and business intelligence: the importance of integration
Richard T. Herschel, Nory E. Jones (pp. 45-55)
Keywords: Information systems, Integration, Knowledge management, Organizations
ArticleType: Research paper
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1509671 The application of knowledge management in call centres
S.C.L. Koh, A. Gunasekaran, A. Thomas, S. Arunachalam (pp. 56-69)
Keywords: Call centres, Customer service management, Knowledge management
ArticleType: Research paper
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1509672 Knowledge management effectiveness factors: the role of HRM
Victor Oltra (pp. 70-86)
Keywords: Case studies, Human resource management, Knowledge management, Spain
ArticleType: Research paper
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1509673 The impact of trust and reputation on the transfer of best practices
Leyland M. Lucas (pp. 87-101)
Keywords: Control, Knowledge transfer, Trust
ArticleType: Research paper
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1509674 Dualities, distributed communities of practice and knowledge management
Chris Kimble, Paul Hildreth (pp. 102-113)
Keywords: Communities, Knowledge management, Social interaction
ArticleType: Research paper
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1509675 Product and process knowledge in the performance-oriented knowledge management approach
Suk-Gwon Chang, Jae-Hyeon Ahn (pp. 114-132)
Keywords: Business performance, Knowledge management, Management strategy, Process management, Product innovation
ArticleType: Research paper
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1509676 The knowledge retrieval matrix: codification and personification as separate strategies
Jens Gammelgaard, Thomas Ritter (pp. 133-143)
Keywords: Communities, Knowledge management, Knowledge processes, Management strategy, Virtual work
ArticleType: Conceptual paper
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