| 1513118 |
Developing customer process orientation: the case of Pharma Corp.
Rainer Alt, Thomas Puschmann
(pp. 297-315)
Keywords:
Architecture,
Business process re-engineering,
Customer orientation,
Pharmaceuticals industry,
Portals
ArticleType: Case study
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(580 KB)
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| 1513119 |
A roadmap for the elicitation of business rules in information systems projects
Panos Kardasis, Peri Loucopoulos
(pp. 316-348)
Keywords:
Business analysis,
Business planning,
Information systems,
Knowledge management,
Maps
ArticleType: Viewpoint
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(854 KB)
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| 1513120 |
Supply chain discontent
Togar M. Simatupang, Ramaswami Sridharan
(pp. 349-369)
Keywords:
Business environment,
Economic cooperation,
Information disclosure,
Supply chain management
ArticleType: Conceptual paper
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(511 KB)
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| 1513121 |
Business process management: establishing and maintaining project alignment
Simon Box, Ken Platts
(pp. 370-387)
Keywords:
Business process re-engineering,
Change management,
Project management,
Strategic alignment
ArticleType: Research paper
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(278 KB)
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| 1513122 |
Local government organisation on its journey to becoming a learning organisation
Bishnu Sharma
(pp. 388-402)
Keywords:
Change management,
Employees,
Empowerment,
Organizational culture,
Organizational performance
ArticleType: Research paper
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(95 KB)
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| 1513123 |
Internet technology to achieve supply chain performance
Seth Jonsson, Claes Gunnarsson
(pp. 403-417)
Keywords:
Delivery services,
Distribution management,
Integration,
Internet,
Supply chain management
ArticleType: Research paper
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(188 KB)
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| 1513124 |
ERP and the changing role of IT in engineering consultancy firms
Hans Voordijk, Robert Stegwee, Rogier Helmus
(pp. 418-430)
Keywords:
Communications technologies,
Consultants,
Manufacturing resource planning,
Mechanical engineering
ArticleType: Research paper
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(114 KB)
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