| 1515228 |
Hotel management in Cuba and the transfer of best practices
Julio Cerviño, Jaime Bonache
(pp. 455-468)
Keywords:
Best practice,
Cuba,
Hospitality management,
Hotel and catering industry
ArticleType: General review
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(94 KB)
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| 1515229 |
Perceptions of service quality in North Cyprus hotels
Halil Nadiri, Kashif Hussain
(pp. 469-480)
Keywords:
Customer satisfaction,
Customers,
Cyprus,
Europeans,
Hotels,
Service quality assurance
ArticleType: Research paper
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(1346 KB)
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| 1515230 |
Understanding the dynamics of the hotel accommodation purchase decision
Tim Lockyer
(pp. 481-492)
Keywords:
Customer requirements,
Customer surveys,
Hotels,
New Zealand
ArticleType: Research paper
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(1108 KB)
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| 1515231 |
Customers' perceptions on the importance of hotel web site dimensions and attributes
Rob Law, Cathy H.C. Hsu
(pp. 493-503)
Keywords:
Hong Kong,
Hotels,
Internet
ArticleType: Research paper
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(82 KB)
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| 1515232 |
Factors influencing financial performance of small hotels in Tanzania
Amit Sharma, Arun Upneja
(pp. 504-515)
Keywords:
Hotels,
Profit,
Small enterprises,
Tanzania
ArticleType: Research paper
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(83 KB)
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| 1515233 |
Why do hotels outsource? An investigation using asset specificity
Dawne Lamminmaki
(pp. 516-528)
Keywords:
Hotels,
Outsourcing,
Transaction costs
ArticleType: Research paper
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(86 KB)
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| 1515234 |
Customization and standardization in hotels – a paradox or not?
Mette Sandoff
(pp. 529-535)
Keywords:
Customization,
Europe,
Hotels,
Human resource management,
Services,
Standardization
ArticleType: Research paper
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(63 KB)
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| 1515235 |
Sports education – a priority for Caribbean sports tourism
Donald Sinclair
(pp. 536-548)
Keywords:
Caribbean,
Education,
Sports,
Tourism
ArticleType: Viewpoint
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(91 KB)
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