| 1519810 |
Continuous improvement in product development: Improvement programs and quality principles
Lars Nilsson-Witell, Marc Antoni, Jens J. Dahlgaard
(pp. 753-768)
Keywords:
Continuous improvement,
Product development,
Quality management,
Sweden
ArticleType: Research paper
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(125 KB)
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| 1519811 |
Leadership, perceived team climate and process improvement in municipal government
Larry W. Howard, S. Thomas Foster, Patrick Shannon
(pp. 769-795)
Keywords:
Government,
Leadership,
Quality management,
Team management
ArticleType: Research paper
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(274 KB)
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| 1519812 |
Conflict between theory and practice: TQM and performance appraisal
Ebrahim Soltani
(pp. 796-818)
Keywords:
Human resourcing,
Performance appraisal,
Total quality management
ArticleType: Research paper
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(131 KB)
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| 1519813 |
Information technology center service quality: Assessment and application of SERVQUAL
Masood A. Badri, Mohamed Abdulla, Abdelwahab Al-Madani
(pp. 819-848)
Keywords:
Communication technologies,
Factor analysis,
SERVQUAL,
United Arab Emirates
ArticleType: Research paper
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(183 KB)
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| 1519814 |
Performance assessment of health examination for freshmen
K.S. Chen, H.T. Chen, L.L. Wu, J.T. Emanuel
(pp. 849-859)
Keywords:
Exponential distribution,
Performance measures,
Personal health,
Students
ArticleType: Technical paper
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(114 KB)
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| 1519815 |
Six sigma in small- and medium-sized UK manufacturing enterprises: Some empirical observations
Jiju Antony, Maneesh Kumar, Christian N. Madu
(pp. 860-874)
Keywords:
Critical success factors,
Quality programmes,
Small to medium-sized enterprises,
United Kingdom
ArticleType: Research paper
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(144 KB)
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