| 1524014 |
How to increase menu prices without alienating your customers
Stowe Shoemaker, Mary Dawson, Wade Johnson
(pp. 553-568)
Keywords:
Catering industry,
Decision making,
Pricing,
Value analysis
ArticleType: Research paper
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(96 KB)
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| 1524015 |
Understanding the sommelier effect
Melissa Manske, Glenn Cordua
(pp. 569-576)
Keywords:
Catering industry,
Hospitality services,
Service delivery,
Wines
ArticleType: Research paper
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(85 KB)
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| 1524016 |
Controller: a viable career for hospitality students
Cary C. Countryman, Agnes DeFranco, Tanya Venegas
(pp. 577-589)
Keywords:
Career guidance,
Gender,
Hospitality services,
Service delivery
ArticleType: Research paper
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(117 KB)
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| 1524017 |
Recreating cheers: an analysis of relationship marketing as an effective marketing technique for quick-service restaurants
Camille Robinson, Je'Anna Abbott, Stowe Shoemaker
(pp. 590-599)
Keywords:
Brand awareness,
Brand equity,
Catering industry,
Customer satisfaction,
Relationship marketing
ArticleType: General review
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(69 KB)
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| 1524018 |
Collaborative partnerships in an urban environment: working together to benefit all
Faye Hall Jackson, Rachana Dinkar, Agnes DeFranco
(pp. 600-613)
Keywords:
Higher education,
Partnership,
Social interaction,
Urban communities
ArticleType: Conceptual paper
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(773 KB)
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| 1524019 |
A comparison of relationship marketing and Guanxi: its implications for the hospitality industry
Morgan W. Geddie, Agnes L. DeFranco, Mary F. Geddie
(pp. 614-632)
Keywords:
Customer satisfaction,
Hospitality services,
Relationship marketing
ArticleType: General review
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(139 KB)
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| 1524020 |
Managing a research career
John T. Bowen
(pp. 633-637)
Keywords:
Academic staff,
Career development,
Journals,
Research work
ArticleType: Viewpoint
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(44 KB)
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| 1524021 |
Five secrets of successful publication
Leonard J. Waks
(pp. 638-644)
Keywords:
Academic staff,
Career development,
Journals,
Research work
ArticleType: Viewpoint
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(57 KB)
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