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International Journal of Bank Marketing
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International Journal of Bank Marketing

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Volume 23 Issue 7

Published: 2005 | Start Page: 508

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Articles

Articles
Article No: Article Information:
1528613 A comparison of service quality in the banking industry: Some evidence from Turkish- and Greek-speaking areas in Cyprus
Huseyin Arasli, Salih Turan Katircioglu, Salime Mehtap-Smadi (pp. 508-526)
Keywords: Banks, Customer satisfaction, Cyprus, European Union, SERVQUAL
ArticleType: Research paper
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1528614 “Stress” in business relationships: a study on corporate bank services
João F. Proença, Luís M. de Castro (pp. 527-541)
Keywords: Banking, Business-to-business marketing, Portugal, Relationship marketing, Supply chain management
ArticleType: Research paper
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1528615 Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfaction
Nelson Oly Ndubisi, Chan Kok Wah (pp. 542-557)
Keywords: Banking, Customer satisfaction, Malaysia, Relationship marketing
ArticleType: Research paper
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1528616 Pensions and retirement savings: cluster analysis of consumer behaviour and attitudes
Orla Gough, Peter D. Sozou (pp. 558-570)
Keywords: Cluster analysis, Market segmentation, Pensions, Personal finance, United Kingdom
ArticleType: Research paper
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