| 1529808 |
Evolution towards excellence: use of business excellence programs by Canadian organizations
Kathryn Boys, Anne Wilcock, Stanislav Karapetrovic, May Aung
(pp. 4-15)
Keywords:
Business excellence,
Canada,
Organizational performance,
Quality management
ArticleType: Research paper
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(323 KB)
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| 1529809 |
Application of the Balanced Scorecard in Spanish private health-care management
Ignacio Urrutia, Scott D. Eriksen
(pp. 16-26)
Keywords:
Balanced scorecard,
Corporate strategy,
Health services sector,
Hospitals,
Performance measurement systems,
Spain
ArticleType: Research paper
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(933 KB)
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| 1529810 |
Premium growth, underwriting return and segment analysis
Joseph Calandro Jr, Robert Flynn
(pp. 27-36)
Keywords:
Economic growth,
Insurance premiums,
Modelling,
Underwriting
ArticleType: Conceptual paper
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(189 KB)
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| 1529811 |
Dumbing down performance measures
Paul Walsh
(pp. 37-45)
Keywords:
Performance measures,
Quality
ArticleType: Research paper
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(752 KB)
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| 1529812 |
Analysing the requirements of performance measurement systems
Stefan Tangen
(pp. 46-54)
Keywords:
Management information systems,
Performance appraisal,
Performance measures
ArticleType: Research paper
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(312 KB)
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| 1529813 |
Project outcomes and outputs: making the intangible tangible
Kersti Nogeste, Derek H.T. Walker
(pp. 55-68)
Keywords:
Performance measures,
Project evaluation,
Project management
ArticleType: Case study
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(389 KB)
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