| 1537604 |
ISO 9000 series of standards: comparison of manufacturing and service organisations
Prakash J. Singh, Mei Feng, Alan Smith
(pp. 122-142)
Keywords:
ISO 9000 series,
Manufacturing industries,
Quality management,
Service industries
ArticleType: Research paper
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(116 KB)
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| 1537605 |
Employee involvement: a hierarchical conceptualisation of its effect on quality
Narendar Sumukadas
(pp. 143-161)
Keywords:
Employee involvement,
Human resource strategies,
Quality management,
Surveys
ArticleType: Research paper
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(825 KB)
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| 1537606 |
Quality for the individual and for the company in the business-to-business market: Concepts and empirical findings on trade-offs
Jukka Ojasalo
(pp. 162-178)
Keywords:
Business-to-business marketing,
Professional services,
Quality
ArticleType: Research paper
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(125 KB)
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| 1537607 |
Implementing FMEA in a collaborative supply chain environment
S. Gary Teng, S. Michael Ho, Debra Shumar, Paul C. Liu
(pp. 179-196)
Keywords:
Failure modes and effects analysis,
Supply chain management
ArticleType: Research paper
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(650 KB)
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| 1537608 |
A sensitivity analysis of an optimal Gantt charting maintenance scheduling model
S.A. Oke, O.E. Charles-Owaba
(pp. 197-229)
Keywords:
Cost analysis,
Maintenance,
Production scheduling,
Sensitivity analysis
ArticleType: Research paper
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(664 KB)
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| 1537609 |
Analysis of quality uncertainty due to information asymmetry
Lalit Wankhade, B.M. Dabade
(pp. 230-241)
Keywords:
Information systems,
Product reliability,
Total quality management,
Uncertainty management
ArticleType: Research paper
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(199 KB)
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