| 1541260 |
Analysis by paralysis: the pension purchase decision process
Tina Harrison, Kathryn Waite, Phil White
(pp. 5-23)
Keywords:
Consumer behaviour,
Decision making,
Pensions
ArticleType: Research paper
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(162 KB)
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| 1541261 |
The role of time wasted in sales force attitudes and intention to quit
Fernando Jaramillo, Jay Prakash Mulki, William B. Locander
(pp. 24-36)
Keywords:
Ecuador,
Employee turnover,
Financial institutions,
Sales force,
Stress,
Work psychology
ArticleType: Research paper
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(180 KB)
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| 1541262 |
SME banking loyalty (and disloyalty): a qualitative study in Hong Kong
Regan Lam, Suzan Burton
(pp. 37-52)
Keywords:
Banking,
Customer loyalty,
Customer retention,
Hong Kong,
Relationship marketing,
Small to medium-sized enterprises
ArticleType: Research paper
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(97 KB)
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| 1541263 |
Successful new-to-the-market versus “me-too” retail financial services: The influential role of marketing, sales, EDP/systems and operations
Paulina G. Papastathopoulou, Spiros P. Gounaris, George J. Avlonitis
(pp. 53-70)
Keywords:
Financial services,
Product development,
Product launch,
Retailing,
Services marketing
ArticleType: Research paper
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(158 KB)
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