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Measuring Business Excellence

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Articles

Articles

Article No:	Article Information:
1545883	Using a “balanced approach” to measure merchandising supplier performance Tami L. Knotts, Stephen C. Jones, Gerald G. Udell (pp. 4-13) Keywords: Balanced scorecard, Performance measures, Product management, Supply chain management, ArticleType: Research paper View HTML | View PDF (224 KB) | Reprints & Permissions
1545884	The effect of manufacturing strategies on financial performance Halim Kazan, Gökhan Özer, Ayse Tansel Çetin (pp. 14-26) Keywords: Financial performance, Manufacturing systems, Strategic management, Turkey ArticleType: Research paper View HTML | View PDF (274 KB) | Reprints & Permissions
1545885	An analysis of European textile sector competitiveness Nicholas Bilalis, Luk N. Van Wassenhove, Emmanuel Maravelakis, Andreas Enders, Vassilis Moustakis, Aristomenis Antoniadis (pp. 27-35) Keywords: Business excellence, Greece, Italy, Spain, Textile industry ArticleType: Case study View HTML | View PDF (585 KB) | Reprints & Permissions
1545886	Strategic or operational perspectives on performance: what is prioritized in a large construction company? Peter Samuelsson, Per Ekendahl, Petter Ekevärn (pp. 36-47) Keywords: Construction industry, Large enterprises, Performance measures, Strategic management, Sweden ArticleType: Case study View HTML | View PDF (887 KB) | Reprints & Permissions

Book Review

How to Measure Customer Satisfaction (2nd Edition)

Item No:	Item Information
1545882	How to Measure Customer Satisfaction (2nd Edition) Journal: Measuring Business Excellence Vol : 10 Issue: 1 Author(s): K. Narasimhan View HTML

Editorial

Editorial

Item No:	Item Information
1545887	Editorial Journal: Measuring Business Excellence Vol : 10 Issue: 1 Author(s): Mike Bourne View HTML

News, publications and reviews

Events

Item No:	Item Information
1545888	Events Journal: Measuring Business Excellence Vol : 10 Issue: 1 View HTML

Focus on … human resources

Investigating the link between quality improvement efforts and strategic HRM in selected Greek industrial organizations implementing the new ISO 9000:2000

Item No:	Item Information
1545889	Investigating the link between quality improvement efforts and strategic HRM in selected Greek industrial organizations implementing the new ISO 9000:2000 Journal: Measuring Business Excellence Vol : 10 Issue: 1 Author(s): Fotis Vouzas View HTML

Assessing the value of international workers

Item No:	Item Information
1545890	Assessing the value of international workers Journal: Measuring Business Excellence Vol : 10 Issue: 1 Author(s): Giovanni Schiuma View HTML