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Industrial and Commercial Training

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Articles

Articles

Article No:	Article Information:
1545971	Developing tomorrow's leaders: why their worldviews of today matter? Roland K. Yeo (pp. 63-69) Keywords: Leadership, Leadership development, Management styles ArticleType: Viewpoint View HTML | View PDF (122 KB) | Reprints & Permissions
1545972	Improving organisational performance through developing our people Morag Mathieson (pp. 70-77) Keywords: Experiential learning, Food industry, Learning methods, Management buy-ins, Training ArticleType: Case study View HTML | View PDF (264 KB) | Reprints & Permissions
1545973	Training customers: an organizational experience Juan Llopis, Jose Gasco, Reyes Gonzalez (pp. 78-85) Keywords: Customer orientation, Customer service management, Customers, Spain, Training methods ArticleType: Case study View HTML | View PDF (93 KB) | Reprints & Permissions
1545974	New media-supported learning today and tomorrow: recommendations for the next generation of education and training concepts supported by new learning media Peter Littig (pp. 86-92) Keywords: Electronics industry, Europe, Learning, Learning methods, Vocational training ArticleType: General review View HTML | View PDF (67 KB) | Reprints & Permissions
1545975	Training an age-diverse workforce Becci Newton (pp. 93-97) Keywords: Age discrimination, Equal opportunities, Older workers, Training ArticleType: Research paper View HTML | View PDF (99 KB) | Reprints & Permissions
1545976	Life coaching and the law Melanie J. Perry (pp. 98-101) Keywords: Coaching, Local government, Stress ArticleType: Case study View HTML | View PDF (46 KB) | Reprints & Permissions
1545977	If I cannot see them, how can I lead them? Susan K. Gerke (pp. 102-105) Keywords: Leadership, Remote workers, Teambuilding ArticleType: General review View HTML | View PDF (48 KB) | Reprints & Permissions

Book Review

Improving Employee Performance through Workplace Coaching: A Practical Guide to Performance Management

Item No:	Item Information
1545969	Improving Employee Performance through Workplace Coaching: A Practical Guide to Performance Management Journal: Industrial and Commercial Training Vol : 38 Issue: 2 Author(s): Alan Cattell View HTML

Transforming HR: Creating Value through People

Item No:	Item Information
1545970	Transforming HR: Creating Value through People Journal: Industrial and Commercial Training Vol : 38 Issue: 2 Author(s): Alan Cattell View HTML

Notes and news

HSBC banks on training to cure e-mail overload

Item No:	Item Information
1545978	HSBC banks on training to cure e-mail overload Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

Leadership development drives “zoom-zoom” at Mazda

Item No:	Item Information
1545979	Leadership development drives “zoom-zoom” at Mazda Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

T-Mobile dials up the services of protocol skills

Item No:	Item Information
1545980	T-Mobile dials up the services of protocol skills Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

Technician training bridges the skill gap

Item No:	Item Information
1545981	Technician training bridges the skill gap Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

Learning and Skills Council opts for “pick and mix” training

Item No:	Item Information
1545982	Learning and Skills Council opts for “pick and mix” training Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

Catering firm finds recipe for change for the better

Item No:	Item Information
1545983	Catering firm finds recipe for change for the better Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

More e-learning for HM Revenue and Customs

Item No:	Item Information
1545984	More e-learning for HM Revenue and Customs Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

Training put plasma TV success in focus

Item No:	Item Information
1545985	Training put plasma TV success in focus Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

Alliance Pharmacy has the prescription for success

Item No:	Item Information
1545986	Alliance Pharmacy has the prescription for success Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML

BNFL deploys e-learning to increase security awareness

Item No:	Item Information
1545987	BNFL deploys e-learning to increase security awareness Journal: Industrial and Commercial Training Vol : 38 Issue: 2 View HTML