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Performance Measurement and Metrics

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Articles

Articles

Article No:	Article Information:
1546245	Measuring and evaluating the library's contribution to organisational success: Developing a strategic measurement model Susan Henczel (pp. 7-16) Keywords: Information management, Library management, Performance appraisal, Special libraries, Strategic management ArticleType: Conceptual paper View HTML | View PDF (231 KB) | Reprints & Permissions
1546246	Functionality, usability, and accessibility: Iterative user-centered evaluation strategies for digital libraries John Carlo Bertot, John T. Snead, Paul T. Jaeger, Charles R. McClure (pp. 17-28) Keywords: Digital libraries, Iterative methods, Library users, Performance appraisal ArticleType: Research paper View HTML | View PDF (214 KB) | Reprints & Permissions
1546247	The performance measurement of public libraries in Japan and the UK Sandra Parker (pp. 29-36) Keywords: Japan, Library management, Public libraries, United Kingdom ArticleType: General review View HTML | View PDF (237 KB) | Reprints & Permissions
1546248	Building on sand?: Using statistical measures to assess the impact of electronic services Angela Conyers (pp. 37-44) Keywords: Electronic journals, Higher education, Libraries, Library users, Resource management, User studies ArticleType: Research paper View HTML | View PDF (59 KB) | Reprints & Permissions
1546249	The new library user in Sweden: A LibQUAL+™ study at Lund University Martha Kyrillidou, Ann-Christin Persson (pp. 45-53) Keywords: Information services, Sweden, University libraries, User studies ArticleType: Research paper View HTML | View PDF (95 KB) | Reprints & Permissions

Book Review

Qualitative Research for the Information Professional: A Practical Handbook (2nd ed.)

Item No:	Item Information
1546244	Qualitative Research for the Information Professional: A Practical Handbook (2nd ed.) Journal: Performance Measurement and Metrics Vol : 7 Issue: 1 Author(s): Susan Heaford View HTML

Editorial

Editorial

Item No:	Item Information
1546250	Editorial Journal: Performance Measurement and Metrics Vol : 7 Issue: 1 Author(s): Linda Banwell View HTML

Lis-perf-measures

Lis-perf-measures

Item No:	Item Information
1546251	Lis-perf-measures Journal: Performance Measurement and Metrics Vol : 7 Issue: 1 Author(s): Susan Childs View HTML