| 850127 |
Workforce diversity status: a study of employees’ reactions
Subhash C. Kundu
(pp. 215-226)
Keywords:
Disadvantaged groups,
Diversity,
Employees,
Gender,
India,
Workforce
ArticleType: Research paper
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(106 KB)
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| 850128 |
Managing human capital supply chain in the Internet era
Sameer Kumar
(pp. 227-237)
Keywords:
Human capital theory,
Human resource management,
Internet,
Recruitment,
Supply chain
ArticleType: Literature review
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(187 KB)
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| 850129 |
A strategy-based model for e-commerce planning
Diana Kao, Judith Decou
(pp. 238-252)
Keywords:
Electronic commerce,
Modelling,
Process planning
ArticleType: Research paper
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(645 KB)
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| 850130 |
Did your efforts really win customers’ satisfaction?
Te-King Chien, Tien-Hsiang Chang, Chao-Ton Su
(pp. 253-262)
Keywords:
Competitive strategy,
Customer satisfaction
ArticleType: Case study
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(111 KB)
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| 850131 |
Development of an intelligent customer-supplier relationship management system: the application of case-based reasoning
K.L. Choy, Kenny K.H. Fan, Victor Lo
(pp. 263-274)
Keywords:
Customer satisfaction,
Customer service,
Service quality,
Supplier relations,
Supply chain management
ArticleType: Research paper
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(1203 KB)
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| 850132 |
An empirical analysis of software volatility and related factors
Xiaoni Zhang, John Windsor
(pp. 275-281)
Keywords:
Computer software,
Programming,
Software development,
Software metrics
ArticleType: Research paper
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(94 KB)
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| 850133 |
Key factors for achieving organizational data-mining success
Hamid R. Nemati, Christopher D. Barko
(pp. 282-292)
Keywords:
Data mining,
Decision-support systems,
Organizational effectiveness,
Project management
ArticleType: Research paper
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(112 KB)
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