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Library Management

Volume 27 Issue 6

Published: 2006 | Start Page: 321


Special Issue: Management innovation and library services: Part 1. Selected papers from the 3rd Shanghai International Library Forum
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Articles

Articles
Article No: Article Information:
1563527 A window open to the whole world: Shanghai Library's global cooperative promotion, “Window of Shanghai”
Xuyan Chen, Liyun Shen (pp. 321-335)
Keywords: Books, China, Libraries
ArticleType: General review
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1563528 Marketing and service promotion practices in the LCAS
Ju Wenhong (pp. 336-343)
Keywords: China, Internet, Libraries, Service levels, Services marketing
ArticleType: Case study
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1563529 How does a dandelion seed from overseas root and thrive?: The successful implementation of TQM in Hainan University Library
Changzhi Zhan, Hongxia Zhang (pp. 344-353)
Keywords: Academic libraries, China, Libraries, Total quality management
ArticleType: General review
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1563530 Leveraging levels of information services and developing knowledge services: The trend of information services in libraries
Yingjie Ju (pp. 354-361)
Keywords: Information services, Knowledge management, Libraries
ArticleType: Conceptual paper
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1563531 Course building and implementation of information literacy instruction for Chongqing University library
Xuejing Li (pp. 362-369)
Keywords: China, Information retrieval, Library networks, Students, Teaching, University libraries
ArticleType: Case study
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1563532 Library as incubating space for innovations: practices, trends and skill sets
Xin Li (pp. 370-378)
Keywords: Academic libraries, Information operations, Information services, Library management
ArticleType: Conceptual paper
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1563533 The role of library media services in the University Distance and Distributed Education
Fang Gu (pp. 379-389)
Keywords: Distance learning, Education, Information services, Libraries
ArticleType: Case study
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1563534 Leveraging quality web-based library user services in the digital age
LiLi Li (pp. 390-400)
Keywords: Digital communication systems, Libraries, User interfaces, Worldwide web
ArticleType: Technical paper
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1563535 Benchmarking human resource development: an emerging area of practice
Ian Smith (pp. 401-410)
Keywords: Benchmarking, Human resource development, Information services, Libraries
ArticleType: Research paper
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1563536 Marketing library services to the Net Generation
Jia Mi, Frederick Nesta (pp. 411-422)
Keywords: Information services, Libraries, Marketing strategy, Students, Universities
ArticleType: Conceptual paper
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1563537 The Guichet du Savoir: A service for knowledge sharing and a driving force for change
Patrick Bazin (pp. 423-429)
Keywords: France, Information retrieval, Information services, Libraries, Online databases, Reader services
ArticleType: Case study
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1563538 Building better customer relationships: case studies from Malta and the UK
Judith Broady-Preston, Joanna Felice, Susan Marshall (pp. 430-445)
Keywords: Communications, Customer relations, Malta, United Kingdom, University libraries
ArticleType: Research paper
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1563539 Corporate culture in libraries and information centers to promote “knowledge-based business” in IT era
K.C. Panda, Manik Mandal (pp. 446-459)
Keywords: Knowledge economy, Libraries, Organizational culture
ArticleType: Conceptual paper
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1563540 What can we learn from performance assessment?: The system and practice in an academic library
Junlin Pan, Guoqing Li (pp. 460-469)
Keywords: Administration, Assessment, Librarians, Management effectiveness
ArticleType: Case study
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1563541 Information technology (IT) strategic planning for libraries
Rob McGee (pp. 470-485)
Keywords: Higher education, Information systems, Libraries, Strategic planning
ArticleType: General review
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1563542 Developing corporate culture in the Indian university libraries: Problems and challenges of change management
I.V. Malhan (pp. 486-493)
Keywords: Change management, India, Organizational culture, University libraries
ArticleType: General review
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1563543 The challenges and opportunities of marketing academic libraries in the USA: Experiences of US academic libraries with global application
Helen H. Spalding, Jian Wang (pp. 494-504)
Keywords: Academic libraries, Cost accounting, Information services, Marketing strategy, Strategic planning, United States of America
ArticleType: Research paper
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1563544 Technical services and user service improvement
Jie Huang, Katherine Wong (pp. 505-514)
Keywords: Library users, Online catalogues, Technology led strategy
ArticleType: General review
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