| 1567028 |
Customer perceived value in banking services
Juan Carlos Fandos Roig, Javier Sanchez Garcia, Miguel Angel Moliner Tena, Jaume Llorens Monzonis
(pp. 266-283)
Keywords:
Banking,
Customers,
Relationship marketing
ArticleType: Research paper
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(211 KB)
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| 1567029 |
Sense of community: an exploratory study of US consumers of financial services
Martin Fraering, Michael S. Minor
(pp. 284-306)
Keywords:
Consumer behaviour,
Consumption,
Financial institutions
ArticleType: Research paper
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(297 KB)
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| 1567030 |
The moderating effect of power distance on perceived interdependence and relationship quality in commercial banking: A cross-cultural comparison
Satyabhusan Dash, Ed Bruning, Kalyan Ku Guin
(pp. 307-326)
Keywords:
Banking,
Consumer behaviour,
Cross-cultural management,
National cultures
ArticleType: Research paper
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(138 KB)
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| 1567031 |
Managing multichannel coordination in retail banking: the influence of customer participation
Loïc Plé
(pp. 327-345)
Keywords:
Banking,
Customers,
Distribution,
Organizations
ArticleType: Research paper
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(162 KB)
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| 1567032 |
The relationship between private businesses and their banks
Martin Binks, Christine Ennew, Andy Mowlah
(pp. 346-355)
Keywords:
Banks,
Medium-sized enterprises,
Small enterprises
ArticleType: Research paper
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(223 KB)
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