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International Journal of Quality & Reliability Management
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International Journal of Quality & Reliability Management

Volume 23 Issue 8

Published: 2006 | Start Page: 909

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Articles

Articles
Article No: Article Information:
1569875 Assessing quality relationships in public housing: An empirical study
Albert P.C. Chan, Francis K.W. Wong, Patrick T.I. Lam (pp. 909-927)
Keywords: Construction industry, Hong Kong, Housing, Quality
ArticleType: Research paper
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1569876 Subjective appraisal of service quality using fuzzy linguistic assessment
Tian-Shy Liou, Ching-Wen Chen (pp. 928-943)
Keywords: Fuzzy logic, Service quality assurance, Value analysis
ArticleType: Research paper
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1569877 Plant location, ISO 9000 certifications and quality management practices: An empirical investigation
Mohamed A. Youssef, Salem M. Al-Ghamdi, James V. Koch, Tom Dolan (pp. 944-963)
Keywords: ISO 9000 series, Quality management, Six sigma, Total quality management
ArticleType: Research paper
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1569878 Empirical investigation of the hard and soft criteria of TQM in ISO 9001 certified small and medium-sized enterprises
Winston G. Lewis, Kit Fai Pun, Terrence R.M. Lalla (pp. 964-985)
Keywords: Analytical hierarchy process, ISO 9000 series, Small to medium-sized enterprises, Total quality management
ArticleType: Research paper
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1569879 Exploring routes of dissatisfaction feedback: A multiple case study within a machine industry segment
Anders Fundin, Mattias Elg (pp. 986-1001)
Keywords: Customer satisfaction, Feedback, Knowledge management, Sweden
ArticleType: Research paper
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1569880 Process-based knowledge management system for continuous improvement
Kevin D. Barber, J. Eduardo Munive-Hernandez, John P. Keane (pp. 1002-1018)
Keywords: Continuous improvement, Knowledge management, Modelling
ArticleType: Research paper
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1569881 Analysis of optimal accelerated life test plans for periodic inspection: The case of exponentiated Weibull failure model
Nesar Ahmad, Ariful Islam, Abdus Salam (pp. 1019-1046)
Keywords: Inspection, Optimization techniques, Optimum design, Tests and testing
ArticleType: Research paper
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1569882 Fuzzy FMEA with a guided rules reduction system for prioritization of failures
Kai Meng Tay, Chee Peng Lim (pp. 1047-1066)
Keywords: Failure modes and effects analysis, Fuzzy control, Production processes, Risk analysis
ArticleType: Research paper
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