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Human Resource Management International Digest

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Articles

Articles

Article No:	Article Information:
1571432	Why diversity is being forced into the boardroom Alison Tickner (pp. 3-4) Keywords: Diagnostic testing, Equal opportunities ArticleType: View HTML | View PDF (27 KB) | Reprints & Permissions
1571433	Toshiba sparks a wave of innovation: New structures and incentives stimulate employee creativity (pp. 5-7) Keywords: Electronics industry, Innovation, Management styles, Six sigma ArticleType: Case study View HTML | View PDF (43 KB) | Reprints & Permissions
1571434	Track-supervisor training transforms attitudes and culture at Tube Lines: Key employees become active members of the management team (pp. 8-10) Keywords: Employee attitudes, Organizational culture, Railway engineering, Supervisory training, Transport engineering ArticleType: Case study View HTML | View PDF (99 KB) | Reprints & Permissions
1571435	Red Carnation blooms through management training: Morale improves and employee turnover falls at boutique hotel group (pp. 11-14) Keywords: Employee turnover, Hotels, Organizational performance, Training ArticleType: Case study View HTML | View PDF (49 KB) | Reprints & Permissions
1571436	Friends Provident dials up success through training: Call-centre program brings big business benefits (pp. 15-17) Keywords: Call centres, Customer services quality, Financial services, Recruitment, Retention, Training ArticleType: Case study View HTML | View PDF (119 KB) | Reprints & Permissions
1571437	Diamond “ambassadors” add sparkle to sales at Ernest Jones: Workshop with international experts gives employees the “bug” (pp. 18-20) Keywords: Employee development, Jewellery, Retailing, Sales performance, Sales training ArticleType: Case study View HTML | View PDF (42 KB) | Reprints & Permissions
1571438	“Home-grown” managers plug skill gap at Greenwich Leisure: … while academy gives the young a sporting chance of success (pp. 21-22) Keywords: Employee development, Graduates, Leisure facilities, Skills shortages ArticleType: Case study View HTML | View PDF (194 KB) | Reprints & Permissions
1571439	Employees take to teleworking at Rotherham and Doncaster councils: … but organisations mustn't overlook the effect on staff left to “guard the fort” (pp. 23-26) Keywords: Local government, Teleworking, Working patterns ArticleType: Case study View HTML | View PDF (48 KB) | Reprints & Permissions
1571440	Bradford & Bingley audits age diversity in the workplace: Financial-services provider seeks fair play for all (pp. 27-28) Keywords: Age discrimination, Equal opportunities, Financial services ArticleType: Case study View HTML | View PDF (79 KB) | Reprints & Permissions
1571441	Zurich breaks the chains that prevent the rise of talent: “Strategic-hiring” budget makes everyone a winner Kay Baldwin-Evans (pp. 29-33) Keywords: Employee development, Human resource management, Management development, Recruitment, Training ArticleType: General review View HTML | View PDF (133 KB) | Reprints & Permissions
1571442	Strategy implementation: we got the people factor wrong!: How to lead your saboteurs, groupies, double agents and mavericks Robin Speculand (pp. 34-37) Keywords: Leadership, Management styles, Organizational change ArticleType: General review View HTML | View PDF (51 KB) | Reprints & Permissions
1571443	Headsets and mindsets: It's the employees who determine customer-service levels in call centers (pp. 38-40) Keywords: Call centres, Employee turnover, Job enrichment, Job satisfaction, Organizational change ArticleType: Case study View HTML | View PDF (41 KB) | Reprints & Permissions

Employment law outlook

Employment law outlook

Item No:	Item Information
1571444	Employment law outlook Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): Mike Pitt View HTML

Abstracts

Jaguar and Land Rover: driving women forward

Item No:	Item Information
1571445	Jaguar and Land Rover: driving women forward Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): C. Foster View HTML

Alcoa’s Michigan Casting Center runs the business from the bottom up

Item No:	Item Information
1571446	Alcoa’s Michigan Casting Center runs the business from the bottom up Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): D. Groszkiewicz View HTML

Goldman Sachs: investing in change

Item No:	Item Information
1571447	Goldman Sachs: investing in change Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): K. Godwin View HTML

SAP’s technology test subject (human resource management systems)

Item No:	Item Information
1571448	SAP’s technology test subject (human resource management systems) Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): E. Frauenheim View HTML

What’s your request? Wyndham Internationals answer for transforming culture and enriching employees’ experience

Item No:	Item Information
1571449	What’s your request? Wyndham Internationals answer for transforming culture and enriching employees’ experience Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): S. Heise View HTML

Transformation delivered (organization change at the United States Postal Service)

Item No:	Item Information
1571450	Transformation delivered (organization change at the United States Postal Service) Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): K. Bunker View HTML

Outsourcing for grown ups (human resource management)

Item No:	Item Information
1571451	Outsourcing for grown ups (human resource management) Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): J. Simms View HTML

AT&T adds business continuity to the long list of telework’s advantages

Item No:	Item Information
1571452	AT&T adds business continuity to the long list of telework’s advantages Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): J. Roitz View HTML

Infosys U (the software company’s training centre in India)

Item No:	Item Information
1571453	Infosys U (the software company’s training centre in India) Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): J. Schlosser View HTML

Strategic HR management creates value at Target

Item No:	Item Information
1571454	Strategic HR management creates value at Target Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): S.J. Ramlall View HTML

Globalization and employment relations in the Korean auto industry: the case of the Hyundai Motor Company in Korea, Canada and India

Item No:	Item Information
1571455	Globalization and employment relations in the Korean auto industry: the case of the Hyundai Motor Company in Korea, Canada and India Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): R.D. Lansbury View HTML

Brent Council – breaking the glass ceiling

Item No:	Item Information
1571456	Brent Council – breaking the glass ceiling Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): K. Godwin View HTML

The road to Damascus (:HR at Oracle)

Item No:	Item Information
1571457	The road to Damascus (:HR at Oracle) Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): M. Farquharson View HTML

Rubble trouble (HR and disaster management)

Item No:	Item Information
1571458	Rubble trouble (HR and disaster management) Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): C. van Vark View HTML

Suggested reading

Transforming HR: Creating Value through People

Item No:	Item Information
1571459	Transforming HR: Creating Value through People Journal: Human Resource Management International Digest Vol : 14 Issue: 6 Author(s): Martin Reddington View HTML

What’s on the web

What’s on the web

Item No:	Item Information
1571460	What’s on the web Journal: Human Resource Management International Digest Vol : 14 Issue: 6 View HTML