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European Journal of Marketing


Volume 40 Issue 9

Published: 2006 | Start Page: 925


Special Issue: Consumer empowerment
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Articles

Articles
Article No: Article Information:
1572764 Enhancing consumer empowerment
Len Tiu Wright, Andrew Newman, Charles Dennis (pp. 925-935)
Keywords: Consumer behaviour, Empowerment
ArticleType: Research paper
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1572765 The internet, consumer empowerment and marketing strategies
Guilherme D. Pires, John Stanton, Paulo Rita (pp. 936-949)
Keywords: Customer satisfaction, Empowerment, Internet, Quality assurance, Service levels
ArticleType: General review
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1572766 Mapping consumer power: an integrative framework for marketing and consumer research
Janice Denegri-Knott, Detlev Zwick, Jonathan E. Schroeder (pp. 950-971)
Keywords: Consumer behaviour, Marketing theory, Modelling, Purchasing power
ArticleType: Conceptual paper
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1572767 The internet, information and empowerment
Tina Harrison, Kathryn Waite, Gary L. Hunter (pp. 972-993)
Keywords: Empowerment, Financial services, Information, Internet, Pensions
ArticleType: Research paper
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1572768 Assumed empowerment: consuming professional services in the knowledge economy
Terry Newholm, Angus Laing, Gillian Hogg (pp. 994-1012)
Keywords: Consumers, Empowerment, Information searches, Internet
ArticleType: Research paper
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1572769 Consumer empowerment: a Foucauldian interpretation
Avi Shankar, Hélène Cherrier, Robin Canniford (pp. 1013-1030)
Keywords: Consumers, Empowerment, Internet
ArticleType: Conceptual paper
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1572770 Self-empowerment and consumption: Consumer remedies for prolonged stigmatization
Paul Conrad Henry, Marylouise Caldwell (pp. 1031-1048)
Keywords: Consumers, Empowerment
ArticleType: Research paper
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1572771 Consumption as voting: an exploration of consumer empowerment
Deirdre Shaw, Terry Newholm, Roger Dickinson (pp. 1049-1067)
Keywords: Consumer behaviour, Consumption, Ethics
ArticleType: Research paper
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1572772 Customer empowerment and relationship outcomes in healthcare consultations
Robyn Ouschan, Jillian Sweeney, Lester Johnson (pp. 1068-1086)
Keywords: Consumers, Empowerment, Health services, Trust
ArticleType: Research paper
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1572773 Brand community of convenience products: new forms of customer empowerment – the case “my Nutella The Community”
Bernard Cova, Stefano Pace (pp. 1087-1105)
Keywords: Brand management, Consumption, Empowerment, Internet, Postmodernism, Virtual organizations
ArticleType: Research paper
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1572774 The evolution of the empowered consumer
Andrea Davies, Richard Elliott (pp. 1106-1121)
Keywords: Brands, Consumer behaviour, Innovation, Retailing
ArticleType: Research paper
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1572775 “Mothers of invention”: maternal empowerment and convenience consumption
Marylyn Carrigan, Isabelle Szmigin (pp. 1122-1142)
Keywords: Consumer behaviour, Consumption, Empowerment, Family, Women
ArticleType: Research paper
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Book Review

Customer Service: Empowerment and Entrapment
Item No: Item Information
1572762 Customer Service: Empowerment and Entrapment
Journal: European Journal of Marketing
Vol : 40 Issue: 9
Special Issue: Consumer empowerment
Author(s): Andrew Sturdy, Irena Grugulis and Hugh Willmott
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The Sage Handbook of Qualitative Research (3rd ed.)
Item No: Item Information
1573095 The Sage Handbook of Qualitative Research (3rd ed.)
Journal: European Journal of Marketing
Vol : 40 Issue: 9
Special Issue: Consumer empowerment
Author(s): Adrian Wright, Len Tiu Wright
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Guest editorial

Consumer empowerment special issue
Item No: Item Information
1572776 Consumer empowerment special issue
Journal: European Journal of Marketing
Vol : 40 Issue: 9
Special Issue: Consumer empowerment
Author(s): Len Tiu Wright
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