| 1580513 |
Knowledge sharing issues in the introduction of a new technology
David Finnegan, Leslie Willcocks
(pp. 568-590)
Keywords:
Customer relations,
Knowledge management,
Knowledge sharing,
Psychological contracts,
United Kingdom
ArticleType: Research paper
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(525 KB)
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| 1580514 |
CRM collaboration in financial services networks: a multi-case analysis
Malte Geib, Lutz M. Kolbe, Walter Brenner
(pp. 591-607)
Keywords:
Customer relations,
Europe,
Financial services,
Networking
ArticleType: Research paper
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(242 KB)
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| 1580515 |
International case studies: To what extent is ICT infused into the operations of SMEs?
Dieter Fink, Georg Disterer
(pp. 608-624)
Keywords:
Australia,
Case studies,
Communication technologies,
Germany,
Small to medium-sized enterprises,
User studies
ArticleType: Case study
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(149 KB)
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| 1580516 |
Uncertainty and contingency plans in ERP-controlled manufacturing environments
S.C.L. Koh, M. Simpson, Y. Lin
(pp. 625-645)
Keywords:
China,
Contingency planning,
Inventory control,
Manufacturing resource planning,
Uncertainty management,
United Kingdom
ArticleType: Research paper
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(240 KB)
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| 1580517 |
Success factors in ERP systems implementations: lessons from practice
Piotr Soja
(pp. 646-661)
Keywords:
Manufacturing resource planning,
Project management
ArticleType: Research paper
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(98 KB)
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| 1580518 |
A data envelopment analysis approach based on total cost of ownership for supplier selection
Reza Mohammady Garfamy
(pp. 662-678)
Keywords:
Data analysis,
Management accounting,
Selection,
Supplier evaluation,
Suppliers
ArticleType: Research paper
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(177 KB)
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| 1580519 |
Levels of abstraction in human supervisory control teams
N.A. Stanton, M.J. Ashleigh, A.D. Roberts, F. Xu
(pp. 679-694)
Keywords:
Individual behaviour,
Line managers,
Team working
ArticleType: Research paper
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(147 KB)
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